UCAV bonus for hiring speed activated but not working

3 Replies
User
3 December, 2017, 12:26 PM UTC

Something goes wrong with the UCAV bonus for Heavy Inf and Armor hiring speed. As much as I tested, I noticed that it looks like the bonus applies (including in the information box for each combat unit), but in reality it does not work, i.e. the recruitment time remains the same as no bonus. 

I restarted the browser, cleared the cache, but nothing changed

I can send snapshots if it's necessary

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User
3 December, 2017, 2:48 PM UTC

As you can in this example, the 2 timers should indicate the same, but they are different. The middle one takes into account the UCAV bonus, the one in the upper left corner of the background, no


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It is further seen how, after the middle timer reaches 0, the unit is not generated and it begins to record seconds on the negative.


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Technical Support
4 December, 2017, 10:23 AM UTC

Hello, Commander!

Thank you for your report!

This issue has been already reported to the developers. They will look into it and we hope a fix will be released as soon as possible. 
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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Technical Support
22 December, 2017, 1:29 PM UTC

After the previous update there was an issue with unit training time in the training queue. Unit Training Speed UCAV Bonus didn’t affect the total time in the training queue. Therefore, if a player used boosts, they reduced total training time without aforementioned bonuses.

We are glad to announce that the issue has been fixed and all bonuses work well now.

We apologize for any inconveniences caused by this problem.

If you lost boosts because of this issue, please contact us via this form. We will carefully check our game logs and consider compensations. NB: The form will be open for 7 days.


UPDATED: The form was closed on 29.12.2017 at 14.00 UTC. All players who wrote us received their compensations. Thanks everyone for your patience and understanding!

Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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