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Launcher won't open after update

Launcher won't open after update

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Jul 15, 2022, 08:3807/15/22
10/27/21
5

Launcher won't open after update

everything worked fine, but after the update on 14/07/22, the launcher does not start. How does it happen? The game works, the update exits the game does not work) there is no logic. How to fix so that the game works?

I have mac OS Higt Sierra 10.13.6

Views
37
Comments
18
Comments
Jul 16, 2022, 06:3607/16/22
11/02/20
1

same here,as install Hight Sierra as a fresh one and still don,t work

Jul 16, 2022, 17:1307/16/22
08/20/17
10

Die Antwort des technischen Supports lautet wie folgt: Aufgrund technischer Anforderungen ist die minimal unterstützte macOS-Version macOS 10.15 „Catalina“.

Jul 16, 2022, 17:1407/16/22
08/20/17
10
Тот

Die Antwort des technischen Supports lautet wie folgt: Aufgrund technischer Anforderungen ist die minimal unterstützte macOS-Version macOS 10.15 „Catalina“.

The response from tech support is as follows: Due to technical requirements, the minimal supported macOS version is macOS 10.15 "Catalina".

Jul 17, 2022, 03:1107/17/22
02/14/19
574
Тот

The response from tech support is as follows: Due to technical requirements, the minimal supported macOS version is macOS 10.15 "Catalina".

Correct

Jul 17, 2022, 07:1907/17/22
02/23/14
2

are  we going continue play the  game or  my 6 years was wasted.

Is plarium workin on it ?  

Jul 19, 2022, 05:2107/19/22
04/04/20
1

stesso problema anche per me lancio il gioco ma non funziona si apre  una nuova finestra bianca ma non carica.

same problem also for me I launch the game but it doesn't work a new white window opens but it doesn't load.
I have
MacOs monterey
version 12.4
macbookPro 14 ", 2021
Chip. Mac M1 Pro
16GB memory


Jul 19, 2022, 09:1507/19/22
02/14/19
574

Commanders: You need macOS 10.15 "Catalina". Others are no longer supported.

Jul 23, 2022, 16:1007/23/22
02/13/16
5

so if we do not have a mac computer we can no longer play the game?

Jul 23, 2022, 16:1607/23/22
02/13/16
5

if that is the case then I want every penny that I have every spent on the game back !! with intrest!!


Jul 24, 2022, 03:4607/24/22
Jul 24, 2022, 03:49(edited)
02/14/19
574

Commanders: If you have a MAC computer you need macOS 10.15 "Catalina". 

Of course game can be played under Windows operating systems

Jul 25, 2022, 08:5207/25/22
10/27/21
5

In my opinion, this is a hoax. Such drastic changes repel people who have been playing for a very long time. I have now installed the virtual machine on my mac. Installed Windows. While everything works. I hope the developers do not come up with some kind of surprise for Windows

Jul 26, 2022, 02:5307/26/22
02/14/19
574
MONK

In my opinion, this is a hoax. Such drastic changes repel people who have been playing for a very long time. I have now installed the virtual machine on my mac. Installed Windows. While everything works. I hope the developers do not come up with some kind of surprise for Windows

I dont expect that to happen Commander. I am happy you are able to get into the game again! Enjoy!!

Jul 26, 2022, 21:4907/26/22
02/13/16
5

I still can not log on 


Jul 28, 2022, 18:4707/28/22
10/27/21
5
{****}GENERAL{****}

I dont expect that to happen Commander. I am happy you are able to get into the game again! Enjoy!!

how happy I was

Aug 17, 2022, 14:2808/17/22
03/10/17
25

just have a blac k blnk screen, several uninstallys reboots and reinstalls later, running win 10 on a 2 monyh old laptop, others in my clan having the same problem

Aug 17, 2022, 14:4708/17/22
12/18/16
27

Plarium instals updates and now the game wont load??  Updates should make the game better not make it not run?  What is the deal with this??

Ana de TinkyCommunity Manager
Aug 19, 2022, 11:1908/19/22
04/05/21
854

Sorry for the inconvenoence, Commanders. The issue has been solved. We have also sent the compensation to all players.