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Online chat with Plarium's Community Manager has started! November 3

18 Replies
Strela Alpha
3 November, 2017, 9:55 AM UTC

Online chat with Plarium's Community Manager has started! November 3


Ask any questions under this post and get immediate answers! The event will last for 1 hour. One of those to ask a question will get 2,000 Diamonds. Take this opportunity to learn more about our plans for the future, game features, and so much more!


Leave your comments to learn more about your favorite game!


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John A Strider
3 November, 2017, 10:19 AM UTC

Hello,


are there plans in the near future to provide more level upgrades for the Nanotech Lab ?


Will it still be possible to get a fifth annex slot permanently (in a pack from the Bank) ?

Some players have not been able to purchase one at the time they were offered.


Thank you,

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John A Strider
3 November, 2017, 10:24 AM UTC

I also noticed that sending an applicable Mercenary to a HQ or Black Site does show the increase in troop defense level (green value) in your own troops at Garrison overview but doesn't change in the total when you check the green value of the same HQ or BS.


Is this 'normal' or a small bug ?
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bubu83
3 November, 2017, 10:30 AM UTC

temporary halls are too expensive. when the release of new sites is obscure

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bubu83
3 November, 2017, 10:33 AM UTC

it would not be bad to have the opportunity for generals to see the reports of attacks sent by their players

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Alina Bright
Community Manager
3 November, 2017, 10:39 AM UTC

John A Strider said:


Hello,


are there plans in the near future to provide more level upgrades for the Nanotech Lab ?


Will it still be possible to get a fifth annex slot permanently (in a pack from the Bank) ?

Some players have not been able to purchase one at the time they were offered.


Thank you,

Hello, my Lord! 

As for the lab, unfortunately, we don't have such plans. Maybe in the future. 

As for the Annex Slot - I need more details of your question. 
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John A Strider
3 November, 2017, 10:42 AM UTC

Hello Alina,


I was referring to the possibility to purchase a permanent Annex slot like before in a Pack from the Bank.


Some players missed that opportunity and want to buy one now.




Alina Bright said:


As for the Annex Slot - I need more details of your question.
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0
Alina Bright
Community Manager
3 November, 2017, 10:45 AM UTC
John A Strider said:

I also noticed that sending an applicable Mercenary to a HQ or Black Site does show the increase in troop defense level (green value) in your own troops at Garrison overview but doesn't change in the total when you check the green value of the same HQ or BS.


Is this 'normal' or a small bug ?
I think it needs to be checked, Commander. Please contact our Help Center. 
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0
John A Strider
3 November, 2017, 10:46 AM UTC

Alina Bright said:


John A Strider said:


I also noticed that sending an applicable Mercenary to a HQ or Black Site does show the increase in troop defense level (green value) in your own troops at Garrison overview but doesn't change in the total when you check the green value of the same HQ or BS.


Is this 'normal' or a small bug ?
I think it needs to be checked, Commander. Please contact our Help Center.

OK thank you, I will write a ticket for it.
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Alina Bright
Community Manager
3 November, 2017, 10:46 AM UTC
bubu83 said:

temporary halls are too expensive. when the release of new sites is obscure

I'll pass your comments to our team. As for the BS, unfortunately, I don't know exact dates. 
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Alina Bright
Community Manager
3 November, 2017, 10:46 AM UTC
John A Strider said:

Alina Bright said:


John A Strider said:


I also noticed that sending an applicable Mercenary to a HQ or Black Site does show the increase in troop defense level (green value) in your own troops at Garrison overview but doesn't change in the total when you check the green value of the same HQ or BS.


Is this 'normal' or a small bug ?
I think it needs to be checked, Commander. Please contact our Help Center.

OK thank you, I will write a ticket for it.

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0
Alina Bright
Community Manager
3 November, 2017, 10:47 AM UTC
John A Strider said:

Hello Alina,


I was referring to the possibility to purchase a permanent Annex slot like before in a Pack from the Bank.


Some players missed that opportunity and want to buy one now.




Alina Bright said:


As for the Annex Slot - I need more details of your question.
Hmmm, let me check it. 
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0
Alina Bright
Community Manager
3 November, 2017, 10:49 AM UTC
bubu83 said:

it would not be bad to have the opportunity for generals to see the reports of attacks sent by their players

Hi there! Interesting suggestion. Do you think it won't spam PM of Generals? :) 
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Alina Bright
Community Manager
3 November, 2017, 10:50 AM UTC
John A Strider said:

Hello Alina,


I was referring to the possibility to purchase a permanent Annex slot like before in a Pack from the Bank.


Some players missed that opportunity and want to buy one now.




Alina Bright said:


As for the Annex Slot - I need more details of your question.
I'll check the schedule and as I can see, you'll get such pacheges in the near future. 
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0
John A Strider
3 November, 2017, 10:54 AM UTC

Alina Bright said:


John A Strider said:


Hello Alina,


I was referring to the possibility to purchase a permanent Annex slot like before in a Pack from the Bank.


Some players missed that opportunity and want to buy one now.


I'll check the schedule and as I can see, you'll get such pacheges in the near future.


Great news, thank you very much !
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ValterRus
3 November, 2017, 11:05 AM UTC

Hi! Im built a mercenary 5 stars, reached level 30. It turned out to be the maximum fo 5 stars. Why? Most likely this is a mistake and the mercenary must be level 35 as much as possible. So I did not get ANYTHING for the achievement of a mercenary 5 stars level .



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Alina Bright
Community Manager
3 November, 2017, 11:57 AM UTC
John A Strider said:



Great news, thank you very much !
You're welcome! ^^  
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Alina Bright
Community Manager
3 November, 2017, 11:59 AM UTC
ValterRus said:

Hi! Im built a mercenary 5 stars, reached level 30. It turned out to be the maximum fo 5 stars. Why? Most likely this is a mistake and the mercenary must be level 35 as much as possible. So I did not get ANYTHING for the achievement of a mercenary 5 stars level .



Hello, Commander! Please contact our Help Center. Our guys will check this issue.     
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Alina Bright
Community Manager
3 November, 2017, 12:00 PM UTC

Hi there, guys! Thank you for coming up today! 

And the winner is John A Strider. Please PM me and sen your coordinates. 

Have a great day Commanders! 

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