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Online chat with Plarium's Community Manager has started! July 7

59 Replies
De Reus
7 July, 2017, 9:24 AM UTC
Hello. Are you guys already doing something Aboutaleb players Flash and Big Ben Rev. THE cheaters of this game
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fotin.sebastian
7 July, 2017, 9:24 AM UTC

Can you do somethings to move buildings to reorganize bases soo made easy to use and colect 


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Alina Bright
Community Manager
7 July, 2017, 9:26 AM UTC
CaptainLeo1784 said:

Why do I lose rations
Because your troops are comsuming them :) 
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Alina Bright
Community Manager
7 July, 2017, 9:26 AM UTC
FIREFORCE said:

Any way  to save hq before dismissing
Only if it's been upgraded to a safe level.
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Alina Bright
Community Manager
7 July, 2017, 9:28 AM UTC
De Reus said:

Hello. Are you guys already doing something Aboutaleb players Flash and Big Ben Rev. THE cheaters of this game
These players have been reported to our Support team and their accounts have been checked. 
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Alina Bright
Community Manager
7 July, 2017, 9:28 AM UTC
fotin.sebastian said:

Can you do somethings to move buildings to reorganize bases soo made easy to use and colect 


Hi! This suggestion is under consideration.
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De Reus
7 July, 2017, 9:31 AM UTC
And anorher thing. I have valuta €. That is higher then dollars so why do I pay 10,99 for base skin that is in dollars 12,59 hoe is that possible
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Alina Bright
Community Manager
7 July, 2017, 9:33 AM UTC
De Reus said:

And anorher thing. I have valuta €. That is higher then dollars so why do I pay 10,99 for base skin that is in dollars 
The currency depends on your country in Store. We can't influence on this. 
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De Reus
7 July, 2017, 9:33 AM UTC
Okay what are they doing About it
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CANADÁ
7 July, 2017, 9:33 AM UTC

Hello looks since yesterday was updated the game is very slow delay in loading and sometimes locked. I hope they solve that problem.

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De Reus
7 July, 2017, 9:35 AM UTC
It whas before € 9,99 that is also already more then 10 dollars. So why Changed it to more expensive
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Alina Bright
Community Manager
7 July, 2017, 9:35 AM UTC
De Reus said:

Okay what are they doing About it
The results of investigations are non-disclosable. 
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Alina Bright
Community Manager
7 July, 2017, 9:35 AM UTC
CANADÁ said:

Hello looks since yesterday was updated the game is very slow delay in loading and sometimes locked. I hope they solve that problem.

Hi! Please report this issue to our Support team at https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new
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CANADÁ
7 July, 2017, 9:36 AM UTC

I hope they solve that problem

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Russian defense
7 July, 2017, 9:36 AM UTC

When is the next 

Update
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Alina Bright
Community Manager
7 July, 2017, 9:37 AM UTC

De Reus said:


It whas before € 9,99 that is also already more then 10 dollars. So why Changed it to more expensive

Let me emphasize, that all prices are set by the iTunes and Google Play Store. We have same values setup for each region, and then the price is adjusted by the store, corresponding to the currency exchange rate, set up on their service, this causes small differences in the prices. We set the same value of our in-game purchases to be identical in all regions and countries all over the world, however, abovementioned factors are out of our reach and we cannot influence them.


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CANADÁ
7 July, 2017, 9:37 AM UTC

I went to that site but I did not get an answer

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Alina Bright
Community Manager
7 July, 2017, 9:37 AM UTC
CANADÁ said:

I hope they solve that problem

We'll do our best!
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De Reus
7 July, 2017, 9:38 AM UTC
So they can stil going on take 6 Bs in 30 min. And rivive it All with the diamond hacks.
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Oberl1x001
7 July, 2017, 9:38 AM UTC

Hi just wondering if we are ever getting the option to gift players items and also is ther going to be a way when a location is put in chat that if we press it takes us there or a way to share a Location easier

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