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Troop loss due to send to bunker malfunction

Troop loss due to send to bunker malfunction

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Aug 1, 2018, 21:5708/01/18
12

Troop loss due to send to bunker malfunction

Hi Developers


Events of glitch on my base Monday july 30th 2018. prior to this issue i cleaned my cache 3x that night. i had trouble sending occupies. at one point i hit occupy and system recalled my units at players base. i signed off that night at 9:47pm our time all troops key ones bunkered. when i came on later they were out and all killed in heavy attack. they were bunkered. i lost all air def and off


i gave you time so you can confirm the event ocurrance.  


Game Flaw command buttons:


Occupy that night in one instance recalled troops not occupied a base while I was at base picking occupy option.  I sent troops back that time.

I did not see the bug before I went to bed it occurred after I signed off at 21:47pm edt.  

This occured in Soldiers - Drylands server my cords there are -55  -64. I  am officer and played this game since 2013.

Please either prove that I was at fault with concrete facts or find the history on that day at that time and resolve this amicably.  I have little faith in this process prove me wrong.


If you check my coining history you will see why I for once in this game am really pushing this issue through all channels at my disposal.


I have no pics beyond attacks on my base that night available.  I had 2100 drakes in bunker that somehow got out and that is  how I know there was a glitch that night as well as losing air off and def of over 2200 troops or more due to attacker who took advantage of this.


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Aug 2, 2018, 22:0108/02/18
12

I am using reply format to request when this will be looked at.  I gave you time date server and cords.  How long will it take to verify what happened that night.  I have simplified the issue for you I have frozen all play activity on Dryland server and not taken pvp pay out to allow a quick speed review of this issue.  There was a major glitch in the command functions and responses to them.  Murphy's law error message came up several times when I tried to occupy 3 different bases before reset.


So please tell me how effective is this new support site in handling issues.
Gregory HillModerator
Aug 6, 2018, 12:5908/06/18
05/30/14
400

Hello Commander;


In reviewing this, as I'm only at the level of moderator.  It appears to me your speaking about the PC Version "Soldiers, Inc" and not the mobile version.  Your thread you made, is currently in the mobile version and may be delaying the response.


Here is a link to the PC Version's forums.   https://plarium.com/forum/en/soldiers-inc/

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