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Inactive Marshal

9 Replies
Rodman74
12 June, 2017, 2:17 PM UTC
Need to fix the issue with inactive Marshal. If Marshal is inactive. Need to be able to remove them from Alliance. Don't like to hop from Alliance to Alliance. Don't wish to be in an Alliance with an inactive Marshal. Please respond.
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Sparhawk122
13 June, 2017, 9:43 AM UTC

I completely agree with you. 


Onto that you can submit a support ticket to Plarium requesting that Marshall be removed due to inactivity and unanimous vote for another to take his place.



Carpe Diem
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Alina Bright
Community Manager
13 June, 2017, 12:07 PM UTC

If your Marshall did not log in into the game for more than 3 weeks, you can submit a ticket to our Support Team: https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new and they will guide you through the process.



You will need to vote for a new Marshall. At least 50% of your Alliance members should support the new candidate. The results (screenshots of the vote) should be sent to our Support Team. Then they will assign a new Marshall.

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Rodman74
13 June, 2017, 3:18 PM UTC
Thanks for the info and timely response
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Rodman74
13 June, 2017, 6:16 PM UTC
I created an alliance Brothers Keep B/K. I appointed a Marshal before leaving to join another Alliance. I have recently rejoined B/K and the Marshal has not been active for 64 days. The Alliance has 13 members 5 active the rest inactive. Could I possibly be reinstated as the Marshal? Please advise, thank you.
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Alina Bright
Community Manager
14 June, 2017, 10:01 AM UTC
Rodman74 said:

I created an alliance Brothers Keep B/K. I appointed a Marshal before leaving to join another Alliance. I have recently rejoined B/K and the Marshal has not been active for 64 days. The Alliance has 13 members 5 active the rest inactive. Could I possibly be reinstated as the Marshal? Please advise, thank you.
If you are the Alliance creator, please conatct our Support team and describe this situation. They will check this in our data base and try to find a solution :)
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wittygamer
Moderator
17 June, 2017, 1:41 PM UTC

Rodman74 said:


I created an alliance Brothers Keep B/K. I appointed a Marshal before leaving to join another Alliance. I have recently rejoined B/K and the Marshal has not been active for 64 days. The Alliance has 13 members 5 active the rest inactive. Could I possibly be reinstated as the Marshal? Please advise, thank you.

We're you able to get this resolved?
-Wittygamer LINE = wittygamer / Discord = Wittygamer#2625 / Marshall (BLD) / Forum Moderator SI:MW / Feel free to contact me with questions!
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Rodman74
20 June, 2017, 12:37 PM UTC
I created an All. (B/K) Brothers Keep. Appointed a Marshal and joined UFY. Marshal was inactive so went back to B/K. Marshal has been AWOL for 70 days. Can I be reinstated as Marshal? B/K has 16 members only five are active.
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Rodman74
20 June, 2017, 12:39 PM UTC
Problem not resolved. Not enough members to take a vote.
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Alina Bright
Community Manager
21 June, 2017, 9:25 AM UTC
Hi! Can you please specify the number of your ticket so we can check this? 
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