This topic is closed

There is no support ,made a support ticket 7 days ago ,still no reply,

23 Replies
Sparhawk122
16 May, 2017, 9:13 AM UTC

Eugenia Misura said:


Sparhawk122 said:


Eugenia Misura said:


Commanders, can you please specify if you got reply from Support team? 

I submitted 3 tickets. Said reply within 60 hours. 


No reply. 



Please check your Spam folder and let me know the result. 


Request 56777, 5th May 17 

Request 65353, 9 May 17


No response. 


Nothing in spam folder.



Carpe Diem
UTC +8:00
Alina Bright
Community Manager
16 May, 2017, 10:58 AM UTC
Sparhawk122 said:

Eugenia Misura said:


Sparhawk122 said:


Eugenia Misura said:


Commanders, can you please specify if you got reply from Support team? 

I submitted 3 tickets. Said reply within 60 hours. 


No reply. 



Please check your Spam folder and let me know the result. 


Request 56777, 5th May 17 

Request 65353, 9 May 17


No response. 


Nothing in spam folder.



Thank you for this infromation, we'll check it. 
UTC +2:00
BYD
25 May, 2017, 7:53 PM UTC
There is no tech support. 
BYD
UTC +6:00
wittygamer
Moderator
25 May, 2017, 9:09 PM UTC

Commander;


There is tech support, however you must understand the volume of support tickets they get on a daily basis.  Can you please advise what issue your experiencing to see if it is maybe something we can help you with on the forums?


Thanks  
-wittygamer
UTC -5:00
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