Prices for packs too unfair

7 Replies
26 March, 2017, 10:50 AM UTC
Dear developers.... i have enjoyed playing your game and bought many packs...until ive noticed....packs prices for noobies( under lvl 30 or 40 ) are really cheap.... but for us people higher leveled... its expensive. I understand youre trying to keep it cheap for the noobies so that they would buy it and continue playing... but the prices for us is too high compared to the noobies prices. What i suggest is youall change the prices for us or make the prices the same... Thanks for reading and i hope u would change the prices for higher level
UTC +8:00
26 March, 2017, 11:01 AM UTC
It doesnt mean when we're more professional in the game we have to pay more for the packs
UTC +8:00
Alina Bright
Community Manager
27 March, 2017, 9:52 AM UTC

Commanders, you know that we have regular Bank Offers and Special Offers with bonuses.

Special Offers appear according to a set algorithm which is constantly evolving. Several departments work on the development of that algorithm and they rely on analytics data, marketing research and other information they receive through their research channels.

If you don’t like your current Offers or find them expensive, you can wait for better ones, and they will appear sooner or later. 

UTC +2:00
30 March, 2017, 11:59 AM UTC
So you are saying that if I don't buy packs for a while I will get the £20 packs again instead of only being offered £100 packs all the time. I have also noticed that it seems to be much less expensive to play in US vs UK. Explain why you are ripping us off please. 
UTC +0:00
31 March, 2017, 8:06 AM UTC

Here in Australia after conversion we are paying an extra $20 US in comparison to what the Americans have to pay....

Our packs prices in Australia are $159 AUD. 

US packs prices are $99.99 US.

$159.99 AUD = around $121 US after dollar conversion.

Why are we paying an extra 20 US dollars?
Carpe Diem
UTC +8:00
31 March, 2017, 8:08 AM UTC

Plus the fact that you punish people who spend more is very anti consumer and anti incentive.


Carpe Diem
UTC +8:00
1 April, 2017, 12:52 AM UTC

The game is beginning to not be enjoyable anymore because of the pricing.  We've had members close their accounts and quit altogether. I've not seen a package under 100 USD in a while.  Games are supposed to be for fun, not an investment. I guess when enough have quit playing they'll be more fair with pricing. But by then it will be to late.  There have been many games go because of greed. This will be another one. Other games have seen it happen and are much easier on your pocket than this one.

UTC +6:00
2 April, 2017, 2:31 PM UTC

packs are carefully determined by analytics team 

they collect all needed data of the server and they make a decision 

i can not say what are the pricing constraints because i dont know you can ask support for that details 

I'am me and that is what i care about :)
UTC +3:00
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