Units stuck in traffic

5 Replies
witch_fm
18 February, 2017, 5:12 PM UTC
Some of my recon units are stuck upon my base, in transit tab it shows pending departure, pending arrival for those units with no timers. Also others units transit timers are not showing from de user interface screen. Reinstalled the fame with no success
UTC +1:00
Blasphemy
Moderator
18 February, 2017, 6:28 PM UTC

did you try closing the game and re'entering?

sometimes it something simple that fixes this...

also pls go in your game setting then apps and clear your cache ...


if this doesnt help pls contact plarium support at 


https://support.plarium.com/ensoldiersincmobilewarfare/Tickets/Submit/Step1/138

I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
Blasphemy
Moderator
18 February, 2017, 6:30 PM UTC
you said you reinstalled the game.. the old cache i believe is still being read, so i suggest what i said above 
I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
witch_fm
18 February, 2017, 9:27 PM UTC

Cleared cache and did everything by the book. Nothing changed. It said my recontroops are reinforcung some player's base whom i wanted to recon. If i want to take them back it sais pending arrival, no timers, no movement and some visual bug with those units floating upon my base. I cand use them anymore.
UTC +1:00
Ve4nik
20 February, 2017, 8:25 AM UTC

Yes, it's a bug, so-called freeze.

Support can fix it for shure, let them know, please.

Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
UTC +3:00
Blasphemy
Moderator
20 February, 2017, 5:04 PM UTC
witch_fm said:


Cleared cache and did everything by the book. Nothing changed. It said my recontroops are reinforcung some player's base whom i wanted to recon. If i want to take them back it sais pending arrival, no timers, no movement and some visual bug with those units floating upon my base. I cand use them anymore.
pls follow as Ve4nik has suggested 
I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
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