World map crashes the game

19 Replies
AnarchyFlow
5 January, 2017, 9:18 PM UTC

Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

All roads lead to me and not Rome
UTC +1:00
Blasphemy
Moderator
6 January, 2017, 12:24 AM UTC

AnarchyFlow said:


Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

this has been reported - pls go to your settings then APPS then find the Soldiers inc app click on it and clear cache

this helped me out, let us know if it does or doesn't work fo you...

I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
AnarchyFlow
6 January, 2017, 1:05 PM UTC
Blasphemy said:

AnarchyFlow said:


Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

this has been reported - pls go to your settings then APPS then find the Soldiers inc app click on it and clear cache

this helped me out, let us know if it does or doesn't work fo you...

Yes, it actually helped. Thank you. But it is really annoying to redo it each time I have to go to world map so I hope your support team is actually working on it.
All roads lead to me and not Rome
UTC +1:00
Blasphemy
Moderator
6 January, 2017, 1:08 PM UTC

AnarchyFlow said:


Blasphemy said:


AnarchyFlow said:


Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

this has been reported - pls go to your settings then APPS then find the Soldiers inc app click on it and clear cache

this helped me out, let us know if it does or doesn't work fo you...

Yes, it actually helped. Thank you. But it is really annoying to redo it each time I have to go to world map so I hope your support team is actually working on it.

I agree, i guess we just have to trust our game providers and hope they fix the issue soon...


have a great weekend 
I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
⊙FIREFIGHT⊙
8 January, 2017, 3:27 AM UTC
This has affected many player's as well as myself. I've sent support tickets. I haven't been able to collect annexes, raid, collect or send resources, reinforce players. This has stagnated my growth as I've watched my teammates level past me. Developers should HIGHLY consider COMPENSA
UTC +8:00
⊙FIREFIGHT⊙
8 January, 2017, 3:32 AM UTC

Yes I clear cache frequently throughout day on all apps and games. Doesn't fix problem and isn't the answer. Pre-updated game ran fine, so whatever happened is update related. COMPENSATION is expected!!!


UTC +8:00
Blasphemy
Moderator
8 January, 2017, 2:43 PM UTC

This affected me as well, i have to fight to get in the map, and when ido i have to be quick

only thing i do find that helps a little bit it when it crashes i reset my phone too ( shut my phone tablet off then turn it back on )

whatever you do, pls keep updating support, if we stop they think the problem has been fixed...   
I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
Ve4nik
Moderator
9 January, 2017, 6:32 AM UTC

Have the same problem.

Waiting for fix too.
Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
UTC +3:00
Lobo17
15 January, 2017, 9:10 PM UTC
AnarchyFlow said:

Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)


UTC +8:00
NIKITA METEOR
Administrator
16 January, 2017, 3:11 PM UTC
Lobo17 said:

AnarchyFlow said:

Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)


Do you have the same issue?
Community manager
UTC +2:00
kristoffer.claeson
17 January, 2017, 9:55 AM UTC
This is killing the game for me. Any progress on this bug?
UTC +8:00
Blasphemy
Moderator
17 January, 2017, 12:20 PM UTC

funny thing if i use my phone i fine it locks up when going to the map but if i use my tablet i have no issues ..

just curious anyone else have the same problem??.


I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
Ve4nik
Moderator
18 January, 2017, 6:31 AM UTC
Ubfortunately, this bug is not fixed yet.
Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
UTC +3:00
NuthinNice
1 February, 2017, 12:03 AM UTC

Hey. It does the same to me. It is very annoying. Everytime I try so send any resources or try to look at my map all the language turns to Russian. Then it freezes. I've done the clear cache. I do it before I even open the game. I tried deleting and reinstalling.  Sometimes it works sometimes it doesn't. I've already spent money on game but refuse to spend more if y'all can't fix it. When I get attacked I want to be able to react quickly not have to spend 30 minutes trying to get on the map. I would end up losing troops and valuable time needed in these games. It's a war game not a tech game. This needs to be fixed ASAP if you want any more money from me.

IGN: Nuthinnice


UTC +8:00
Mr. Babycakes
3 February, 2017, 6:55 PM UTC
It is unclear as to if device manufacturers have a part to play in this misadventure. I play from a Samsung j3. Clearing the cache does nothing for me nor does rebooting the phone. I do not expect compensation but I would like to express my frustration in being restricted. I cannot raid. My 
UTC -6:00
Mr. Babycakes
3 February, 2017, 6:59 PM UTC

My resources come from what I produce myself. I am typing this on the device listed and apparently am limited on 

UTC -6:00
Mr. Babycakes
3 February, 2017, 7:07 PM UTC
                                                                                 Looks like this forum might have bugs.                            
UTC -6:00
Alina Bright
Community Manager
6 February, 2017, 1:49 PM UTC
Lords and Ladies, we're working on this issue and devs are doing their best in order to fix it as soon as possible. Thank you for your understanding.
UTC +2:00
Sparhawk122
7 February, 2017, 10:06 AM UTC

Sooo um. Anyone else notice the world map no longer has any theme music o.0


Needs some sound.
Carpe Diem
UTC +8:00
Alina Bright
Community Manager
8 February, 2017, 8:53 AM UTC
Sparhawk122 said:

Sooo um. Anyone else notice the world map no longer has any theme music o.0


Needs some sound.
Hi! Yes, we aware of this issue, it's related to the issue when world map crashes the game. 
UTC +2:00
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