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Logging in via plarium app

5 Replies
Blasphemy
Moderator
30 November, 2016, 7:21 PM UTC

I was playing then noticed over to the side i can login via plarium, so i did, said if i ever wanted to move my gaming

I can use my log in, so i thought it was best to do, but when i added my plarium address, it all started over, says if i log out of i can play 

my assisting game , That's not what i attended to do, i wanted to finish playing the game i started but using my plarium id in case i ever wanted to switch the device i use and not lose my progress 



is there anyway to get the game i started back or no?



I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
Cordell
1 December, 2016, 12:27 AM UTC
Blasphemy said:

I was playing then noticed over to the side i can login via plarium, so i did, said if i ever wanted to move my gaming

I can use my log in, so i thought it was best to do, but when i added my plarium address, it all started over, says if i log out of i can play 

my assisting game , That's not what i attended to do, i wanted to finish playing the game i started but using my plarium id in case i ever wanted to switch the device i use and not lose my progress 



is there anyway to get the game i started back or no?

If you think your account still exists, you could probably email support with information about your account and they could recover it. That's how it works on most games, I'm not sure on here though.



UTC +5:00
Blasphemy
Moderator
1 December, 2016, 2:53 AM UTC

oh i know support could help, was just seeing if someone here might know the answer before taking that step.. thanks Cordell


but i think ill stay where i am now, as i got me up to level 35 i believe in 1 day 

and i know if i lose my gaming, i have it secured this way :D 


so i guess i don't need the help now, 
I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
NIKITA METEOR
Administrator
1 December, 2016, 1:08 PM UTC

Blasphemy said:


I was playing then noticed over to the side i can login via plarium, so i did, said if i ever wanted to move my gaming

I can use my log in, so i thought it was best to do, but when i added my plarium address, it all started over, says if i log out of i can play 

my assisting game , That's not what i attended to do, i wanted to finish playing the game i started but using my plarium id in case i ever wanted to switch the device i use and not lose my progress 



is there anyway to get the game i started back or no?



Hi! When you add Plarium ID to your account you should make a choice: resume your game with that ID or create a new account, so you could start from Level 1. Probably, you've chosen second option. Anyway, at these cases you can send a ticket to our Support Team, so they could help you.

Community manager
UTC +2:00
Blasphemy
Moderator
1 December, 2016, 5:31 PM UTC

NIKITA METEOR said:


Blasphemy said:


I was playing then noticed over to the side i can login via plarium, so i did, said if i ever wanted to move my gaming

I can use my log in, so i thought it was best to do, but when i added my plarium address, it all started over, says if i log out of i can play 

my assisting game , That's not what i attended to do, i wanted to finish playing the game i started but using my plarium id in case i ever wanted to switch the device i use and not lose my progress 



is there anyway to get the game i started back or no?



Hi! When you add Plarium ID to your account you should make a choice: resume your game with that ID or create a new account, so you could start from Level 1. Probably, you've chosen second option. Anyway, at these cases you can send a ticket to our Support Team, so they could help you.

it's all good, i just started over but the smarter way i have back up in case i switch tablets lol

and i new that i could have asked plarium support, was just trying a faster method lol 



thanks Nikita 

I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
NIKITA METEOR
Administrator
2 December, 2016, 10:49 AM UTC
Blasphemy said:


it's all good, i just started over but the smarter way i have back up in case i switch tablets lol

and i new that i could have asked plarium support, was just trying a faster method lol 



thanks Nikita 

You are welcome 
Community manager
UTC +2:00
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