У кого проблемы с загрузкой Plarium Play на ПК, пробуем это

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У кого проблемы с загрузкой Plarium Play на ПК, пробуем это

AlexUA_KhModerator

Mar 23, 2023, 11:3703/23/23

02/11/20

1476

У кого проблемы с загрузкой Plarium Play на ПК, пробуем это

План А:

1) Закрыть Plarium Play через трей (Диспетчер задач -> останавливаем процессы Plarium)
2) В папке с Plarium Play удалить файл gamestorage.gsfn и папку StandAloneApps
3) Запустить Plarium Play.

План Б:

1) Через установку и удаление программ удаляем Plarium Play и Raid.
2) Скачиваем новый лаунчер Plarium Play.
3) Устанавливаем Plarium Play заново, в пути установки не должно быть Кириллицы, спец символов, пробелов.

План В:

Установить апдейт - KB3063858

64-bit https://www.microsoft.com/download/details.aspx?id=47442
32-bit https://www.microsoft.com/download/details.aspx?id=47409

Установить С++ 2015-2019 Redistributable
64-bit - https://aka.ms/vs/16/release/vc_redist.x64.exe
32-bit - https://aka.ms/vs/16/release/vc_redist.x86.exe

Если ничего не помогло, смело пишите в Поддержку , прикладывайте скрин проблемы и описание ситуации.

Comments

FreezyModerator

Mar 23, 2023, 19:1003/23/23

04/21/22

150

Ще є проблема із запуском рейду після режиму сну. Я зазвичай ноут свій не виключаю, а в режим сну переводжу, то після пробудження рейд не запускається й з трею не хоче закриватись Plarium Play, тільки через Диспетчер завдань. Тому якщо в когось така ж проблема, то просто закривайте Plarium Play перед режимом сну.

FenrirA2

Apr 7, 2023, 13:3604/07/23

05/16/22

Freezy

мені допомогає інколи почекати десь до 5 хвилин, думаю з'єднання з сервером відновлюється, але швидше кикати процеси і запускати знову. Не в рейді проблема а в лаунчері

vasily.alibabaevih

Apr 9, 2023, 07:3804/09/23

11/24/19

що робити якщо після запуску вискакує Unrecoverable error occurred . Please reinstall Plarium Play.Вже купу разів видаляв та перевстановлював?

AlexUA_KhModerator

Apr 9, 2023, 12:4804/09/23

02/11/20

1476

vasily.alibabaevih

Вітаю, кераще за все звернутися до Підтримки та прикласти скрін помилки.

asdff536

Jun 11, 2023, 00:2706/11/23

01/19/21

Пока не чего не решило проблему с загрузкой .нечего из выше сказаного не помогло. А от подержки все нет ответа .Просто игнор .

АНТИКИЛЛЕР

Jun 26, 2023, 15:1406/26/23

06/11/16

игра перестала работать. 99% и всё почистил кэш .таже фигня.решил переустоновить плариум теперь файл не грузит доходит до 5% и всё висняк чё за хрень

AlexUA_KhModerator

Jun 27, 2023, 09:3406/27/23

02/11/20

1476

АНТИКИЛЛЕР

Привет, если проблема все еще актуальна, попробуй эти варианты:

обновить DirectX;
обновить Винду через центр обновления;
обновить .NET Framework 4.8;
обновить C ++ Redistributable;
обновить драйвера видеокарты;

Если ничего не поможет, то обратись в Поддержку

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https://www.microsoft.com/download/details.aspx?id=47442\\n32-bit https://www.microsoft.com/download/details.aspx?id=47409\\n\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":6,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":7,\"length\":56,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":64,\"length\":6,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":71,\"length\":56,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":0,\"length\":6,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":7,\"length\":56,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":64,\"length\":6,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":71,\"length\":56,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":0,\"length\":6,\"style\":\"fontsize-16\"},{\"offset\":7,\"length\":56,\"style\":\"fontsize-16\"},{\"offset\":64,\"length\":6,\"style\":\"fontsize-16\"},{\"offset\":71,\"length\":56,\"style\":\"fontsize-16\"},{\"offset\":0,\"length\":6,\"style\":\"fontfamily--apple-system, 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Я зазвичай ноут свій не виключаю, а в режим сну переводжу, то після пробудження рейд не запускається й з трею не хоче закриватись Plarium Play, тільки через Диспетчер завдань. Тому якщо в когось така ж проблема, то просто закривайте Plarium Play перед режимом сну.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1650545086930","userCommentsCount":"150","userName":"Freezy","createdDate":"1679598607853","editedDate":"0","id":"1642482","entityId":"1433129","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://s3.us-east-2.amazonaws.com/plarium-avatar/89186236.jpeg.jpeg?v=1689873293"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1642482","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/10896089/","commentUrl":"/forum/en/comment/topic_1644318/"},"strings":{"userRole":"","userId":"10896089","contentDraftJs":"{\"blocks\":[{\"key\":\"8gvvn\",\"text\":\"мені допомогає інколи почекати десь до 5 хвилин, думаю з'єднання з сервером відновлюється, але  швидше кикати процеси і запускати знову. Не в рейді проблема а в лаунчері\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1652714804880","userCommentsCount":"6","userName":"FenrirA2","createdDate":"1680874598390","editedDate":"0","id":"1644318","entityId":"1433129","likesCount":"0","quotedId":"1642482","userBanId":""},"images":{"avatar":{"href":"//cdn01.x-plarium.com/browser/content/portal/nords/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1644318","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/forum/en/profile/11302721/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"14gke\",\"text\":\"Ще є проблема із запуском рейду після режиму сну. Я зазвичай ноут свій не виключаю, а в режим сну переводжу, то після пробудження рейд не запускається й з трею не хоче закриватись Plarium Play, тільки через Диспетчер завдань. Тому якщо в когось така ж проблема, то просто закривайте Plarium Play перед режимом сну.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"Freezy"},"images":{},"template_options":{"compositeId":"1642482"},"repeaters":{}}]}},{"links":{"authorUrl":"/forum/en/profile/9071188/","commentUrl":"/forum/en/comment/topic_1644488/"},"strings":{"userRole":"","userId":"9071188","contentDraftJs":"{\"blocks\":[{\"key\":\"4r694\",\"text\":\"що робити якщо після запуску вискакує Unrecoverable error occurred . Please reinstall Plarium Play.Вже купу разів видаляв та перевстановлював?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":58,\"length\":8,\"key\":0},{\"offset\":67,\"length\":1,\"key\":0}],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"http://occurred.pl\"}}}}","contentHtml":"","userRegistered":"1574578684407","userCommentsCount":"1","userName":"vasily.alibabaevih","createdDate":"1681025889353","editedDate":"0","id":"1644488","entityId":"1433129","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cdn01.x-plarium.com/browser/content/portal/throne-web/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1644488","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9165399/","commentUrl":"/forum/en/comment/topic_1644503/"},"strings":{"userRole":"Moderator","userId":"9165399","contentDraftJs":"{\"blocks\":[{\"key\":\"3kp2f\",\"text\":\"Вітаю, кераще за все звернутися до Підтримки та прикласти скрін помилки.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1581442664703","userCommentsCount":"1476","userName":"AlexUA_Kh","createdDate":"1681044524297","editedDate":"0","id":"1644503","entityId":"1433129","likesCount":"0","quotedId":"1644488","userBanId":""},"images":{"avatar":{"href":"https://s3.us-east-2.amazonaws.com/plarium-avatar/62224599.jpeg.jpeg?v=1678652346"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1644503","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/forum/en/profile/9071188/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"4r694\",\"text\":\"що робити якщо після запуску вискакує Unrecoverable error occurred . 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ID:","authorRegisteredText":"Joined:","authorCommentsCountText":"Comments:","topicIdText":"Topic ID:","createCommentTitle":"Create comment","closedMessage":"The topic is locked. You cannot post comments.","title":"У кого проблемы с загрузкой Plarium Play на ПК, пробуем это","authorRole":"Moderator","contentDraftJs":"{\"blocks\":[{\"key\":\"c3qem\",\"text\":\"План А:\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":7,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":0,\"length\":7,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":0,\"length\":7,\"style\":\"fontsize-16\"},{\"offset\":0,\"length\":7,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":0,\"length\":7,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":7,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":7,\"style\":\"UNDERLINE\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"start\"}},{\"key\":\"8k1nd\",\"text\":\"1) Закрыть Plarium Play через трей (Диспетчер задач -> останавливаем процессы Plarium)\\n2) В папке с Plarium Play удалить файл gamestorage.gsfn и папку StandAloneApps\\n3) Запустить Plarium Play.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":86,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":87,\"length\":78,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":166,\"length\":26,\"style\":\"color-rgb(255,255,255)\"},{\"offset\":0,\"length\":86,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":87,\"length\":78,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":166,\"length\":26,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":0,\"length\":86,\"style\":\"fontsize-16\"},{\"offset\":87,\"length\":78,\"style\":\"fontsize-16\"},{\"offset\":166,\"length\":26,\"style\":\"fontsize-16\"},{\"offset\":0,\"length\":86,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":87,\"length\":78,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica 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