Gems

105 Replies
User
16 June, 2019, 12:28 AM UTC
My gems just started disappearing. I upgraded to level 2 gem mine and was up to 400 gems and now they've dropped to 260 and I never tried to spend any. 
CasaDelMar
UTC +7:00
3
User
4 July, 2019, 9:15 AM UTC
My gems are disappearing I’m not free to play anymore I want my gems back ASAP my player name is xLOUDz you’ve take 40 gems so far
UTC +4:00
3
User
4 July, 2019, 5:21 PM UTC

same here. went into the market and lost gems instantly. like it's buying refreshes constantly.

Sorry lost 20 gems.


gems have now returned. thank you if you did it.
UTC +1:00
4
User
5 July, 2019, 2:50 AM UTC
Hey I was in the mark3t and refreshed it 5 x and the items didn't change but still took my gems
UTC +4:00
3
User
5 July, 2019, 5:26 AM UTC
Gems are still disappearing on market open... already lost 25 gems... 
UTC +7:00
3
User
5 July, 2019, 6:52 AM UTC
Still losing gems to the market after each hourly refresh, 10 - 20 gems each time. None have been returned.
UTC +1:00
2
User
5 July, 2019, 7:18 AM UTC
Shield Anvil said:

Still losing gems to the market after each hourly refresh, 10 - 20 gems each time. None have been returned.
Same here
Cookies!
UTC -2:00
0
User
5 July, 2019, 8:36 AM UTC

Právě jsem si koupil malí balíček modrých shárdů za 270... Gemy si to vzalo ale shárdy nikde....


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0
User
5 July, 2019, 9:45 AM UTC
@Plarium, how much longer until we can expect a proper fix for this issue?
Cookies!
UTC -2:00
1
User
5 July, 2019, 3:37 PM UTC
Having similar issues here.  When I open the market, the gems just keep disappearing, even though I did not refresh. What's going on?  I lost about 50 now.  I have closed and reopened the game several times.  Faulty on both iOS and Android.
UTC +4:00
1
User
5 July, 2019, 4:42 PM UTC
Lost 40 gems so far just opening the market, please fix
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0
User
6 July, 2019, 11:18 AM UTC
Still losing gems when opening market place, confirmed 7.6.2019 again, I almost had enough to unlock mine and then it stripped me of nearly half as I didn't notice it untill it was too late, I hope you Plarium guys fix this it is quite literally game breaking & might result with players leaving the game bacause of it. I have seen such things happen.
UTC +2:00
0
User
6 July, 2019, 2:09 PM UTC
As of now I too continue to lose gems in the market place.. it would appear when the market refreshes itself after its count down  and I first open it up I get a flicker of 2-5 times and lose the gems 
UTC +10:00
0
User
6 July, 2019, 11:13 PM UTC
I am losing gems also. I had 499 and lost 10 going to the market. I thought it was just visual as it said in the discord pin. So this dropped me to 489. I then clicked on my gem mine and my total went from 489 to 490. It should have been 500. I restated the game, still showed 490. I restarted my phone then opened game. Still not showing correct amount.
UTC +5:00
0
User
7 July, 2019, 8:07 AM UTC

The Market is still automatically updating, which just caused me to see an ancient shard I couldn't buy due to being stuck in loading and the game again updating the market - this is increasingly frustrating and a huge pain in the ass, please address this asap and come around with a proper fix.


Also, these market refreshes caused me to drop from 430 to 375 gems, after receiving the rebooking, I am still missing 15 gems...
Cookies!
UTC -2:00
1
User
8 July, 2019, 12:38 PM UTC
Confirmed that this is still occurring as of 8:35 EDT on July 8.
UTC +5:00
0
User
8 July, 2019, 1:08 PM UTC

Didn't realize it soon enough and I've lost a lot of gems checking each time market refreshed this weekend, still happening this morning 

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2
User
9 July, 2019, 11:12 AM UTC
My gems also dissaper when i open the market
UTC +7:00
0
User
10 July, 2019, 10:41 AM UTC
I just realised my gems dissapeared 10 by 10 everytime I check the market, around 10 times per days ,,, Can you please check that point as I need them to buy energy for the current event ( i am farming for folli). Thanks in advance
UTC +7:00
1
User
10 July, 2019, 11:47 AM UTC

My gems also disappear! So buggy thegame :(


UTC +2:00
2
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