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A version of the Plarium Play Launcher is already installed on your PC.

A version of the Plarium Play Launcher is already installed on your PC.

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Jul 20, 2021, 20:0207/20/21
06/02/21
1

A version of the Plarium Play Launcher is already installed on your PC.

Recently bought a second HDD for my PC, uninstalled Raid: Shadow Legends and the Plarium Play launcher from my C: Drive to install it onto the new drive however I get this error.


A version of the Plarium Play Launcher is already installed on your PC. Click 'Update' to upgrade it to a fully-featured version of Plarium Play.


There is no "update" button only a "cancel" button.

I get this error no matter what drive I try to install it on now

Can't open a support ticket because it wants all this strange info like my games numerical address, The game doesn't have an address on my PC because it's uninstalled.

I assume this is an issue with the game leaving a signature in the registry of my PC but i'm not technically savy enough to mess with that stuff.

Any help would be appreciated.



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Comments
4
Comments
Jul 28, 2021, 19:0907/28/21
06/02/21
1

wow still nothing, guess I'm the only person in the world having this issue. Do Devs or tech help look at these forums? or should I give up and play a new game.

Aug 5, 2021, 16:3008/05/21
06/16/21
4

Mine too ~!!!!!!!!!!

no where to uninstall it ~!!!!!!!!!!

Customer service team NOT REPLYING this since weeks ago.~!!!!!!!!!!!

Nov 9, 2021, 03:5411/09/21
11/03/20
1

Also having this issue. I cannot reinstall the game

Mar 3, 2023, 11:1003/03/23
10/16/21
1

I can help a bit.

You need to just clear the temp file and then your local app data log registry.

For example- mine was in C:\Users\neeln\AppData\Local\Packages\PlariumGlobal.RaidShadowLegends_mfbnfvhg4da4g\TempState\PlariumPlaySetup