Problems after update

28 Replies
User
16 September, 2020, 11:35 AM UTC

Is anyone else experiencing problems with connectivity after the patch update? 


I keep getting disconnected from the servers and losing resources as a result.
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User
16 September, 2020, 11:38 AM UTC

Same here crashes after every battle... have to relog


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User
16 September, 2020, 11:41 AM UTC
same here, lose ressources everytime and have to relog, arena, dungeons and campaign is all the same =( I have tryed deleting cache, uninstalling and reinstalling the game but still have the same issue
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User
16 September, 2020, 11:46 AM UTC

Ok... so it’s not just me.  I have lost too many resources to continue playing anymore.


Plarium this was meant to be a game changing update...


You weren’t wrong.


You broke it.
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User
16 September, 2020, 11:47 AM UTC
Likewise - any battle forces me to relog on finishing it, energy lost, no rewards gained.
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User
16 September, 2020, 11:47 AM UTC
I'm having the same problem after applying the update.
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Rev
User
16 September, 2020, 11:52 AM UTC
Confirm the same issue.
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User
16 September, 2020, 11:53 AM UTC
Same loss of energy and no gain , hope u guys refund us our energy and waste of time :)
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User
16 September, 2020, 11:53 AM UTC

i have tried multiple times now since the update to play levels in the dungeons ive been robbed of at least 50+ energy now as this error occurs just towards the end of beating a boss. i cant do anything but use the tavern and look into my champions. im very upset that im losing resources and not getting the rewards i should. Worst update! 

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User
16 September, 2020, 11:55 AM UTC
Same for me. Will stop until fixed message. 
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User
16 September, 2020, 12:05 PM UTC

Confirm, same issue, losing resources and energy.  

Happening in CB and Dungeons.  Didn't even try arena.



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User
16 September, 2020, 12:06 PM UTC

Same thing happened to me after updating this morning. Can't finish any battles at all, and after an uninstall and reinstall, I can't log in at all


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User
16 September, 2020, 12:50 PM UTC
It seems to work again. Just did 2 dungeons, no relog.
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User
16 September, 2020, 2:20 PM UTC

Can't even log in.  New stuff and stuck unable to log in while on max energy, 2 keys and 10 arena tokens.  I have a couple hour window and I'd like to use some of that up!

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User
16 September, 2020, 4:51 PM UTC

The servers are still having issues with disconnections and logging in.


Come on Plarium, this is affecting tournament and arena rankings for those that can’t get log in and/or stay logged in.
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User
16 September, 2020, 8:49 PM UTC

nobody in my clan can log in now. I've lost a lot of energy, lost ranking in Silver arena (which took me forever to start making progress in, went from 0 medals to 30 in a day, now i'm scared of getting knocked off by the game lagging out), and when it does let me play, it isn't making any progress in any of the tournaments when i do get an actual completion. i'm getting rewards but not gaining any ground, yet i see players with jacked up numbers. I mean how do you get over 1k points in arena tourney in the first 2 hours?


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User
17 September, 2020, 10:02 AM UTC

Hi guys,


After the latest update I'm having issues with the audio. I do one battle and replay it and the audio either completely disappears or changes to the main menu music. Can't hear any battle sounds. It bugs me a bit. Pixel3/android 10. Force stopped cleared cache restarted phone uninstalled the game but it's still there.


Thanks.

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User
17 September, 2020, 5:57 PM UTC

Same issue


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User
17 September, 2020, 6:18 PM UTC
same here :/
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User
18 September, 2020, 6:31 PM UTC

Why does the RAID game have so many problems in Plarium?  Is it getting too big for its britches?  On Plarium Play I can run several other games, no problems.  RAID is extremely problematic, every time I try to make something happen like load a battle, open a picture, view tourney results, do a campaign, etc etc.all I get is spinning corkscrews and them telling me to contact support or re-login  If I get to a battle that finishes, I get the same story on the back end trying to see the results.


Check my Internet, check my cache, blah blah blah that is all Support knows how to say, it is never their fault.  But them they will dump a whole load of "compensation freebies" for troubles with the game, without me asking.  I play on a laptop using Windows 10.  When it runs good, it runs good, but so often it is lousy.  My Internet speed can vary 10-25 mbps, plenty for anything else I do in life.

This happens on NO OTHER GAME.

So when they do some game changes, why does it take another 10 rounds of prompt server maintenance call?.  They do not bother to troubleshoot it seems, let the public find out the problems for them.


Ok folks hang in there.

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