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Account locked after buying Pass!

Account locked after buying Pass!

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Feb 13, 2020, 05:3402/13/20
08/04/19
10

Account locked after buying Pass!

Hello, I bought the new pass then promptly lost connection after retreiving the rewards, I bought the gold. I then kept failing to login with errors saying server issues then 30 minutes later I get hit with a banned message due to technical difficulties. Banned until the 14th.....WTF I just spent 30 dollars then I am punished for it by losing precious time to do the dailies I just opened with the pass!!!??"
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586
Comments
9
Comments
Feb 13, 2020, 06:3402/13/20
11/21/19
4
Exactly the same happened to me, I am on a multiple days ban as well. This is extremely frustrating.
Feb 13, 2020, 07:0102/13/20
09/13/19
2
Just happened to me as well. Great way to treat your best customers Raid :(
Feb 13, 2020, 08:5602/13/20
Feb 13, 2020, 09:22(edited)
12/25/19
3
Yep got the same... yesterday i played now i get an error with msg i got banned 🙄 i even didnt do anything wrong. Way the go plarium treat your playerbase this way 😡
Feb 13, 2020, 12:3002/13/20
05/30/19
2
same here. no idea why. Had bought the better pass $40
Feb 14, 2020, 07:0302/14/20
02/15/19
2726

Hi

Your problem is still persist?


Feb 15, 2020, 18:2902/15/20
01/13/20
4
Sezzy said:

Hi

Your problem is still persist?


yes the problem persist for all, and dont have solution.
Feb 18, 2020, 09:3902/18/20
12/24/19
2
Same here, no solution
Feb 19, 2020, 20:0202/19/20
06/01/19
2
Not only banned for 6 days but you are still taking money for the silver pass when will this stop and when will we get a real response instead of an automated response on the support tickets we submit