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Chat Room Ban?

Chat Room Ban?

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May 13, 2020, 17:1105/13/20
05/11/20
1
Hey there, I’ve been playing for about a week now, and I’ve spent money to fasten my progression a bit in the game. I was just chatting normally, did not swear at all, in the global chat, and I seem to have been banned for no apparent reason? And I’m noticing this is not only me, this is a lot of people’s problems. If this game will be expensive, PLEASE fix this problem and have a better support team. I’ve sent an email to support, but no one’s gotten back to me yet 
May 14, 2020, 07:5405/14/20
02/15/19
2726

emailofares said:


Hey there, I’ve been playing for about a week now, and I’ve spent money to fasten my progression a bit in the game. I was just chatting normally, did not swear at all, in the global chat, and I seem to have been banned for no apparent reason? And I’m noticing this is not only me, this is a lot of people’s problems. If this game will be expensive, PLEASE fix this problem and have a better support team. I’ve sent an email to support, but no one’s gotten back to me yet 

Hi

What is your in game id ?
May 20, 2020, 13:3505/20/20
05/16/20
3
I am also currently facing this issue. Any chance of getting the chat ban removed from Clan chat atleast?
May 21, 2020, 11:0905/21/20
12/15/19
1

Hello this is the second time in a week that i receive a random Ban. Can someone please assist with this issue?

Thanks. Support ticket was closed with no information.
May 21, 2020, 19:1905/21/20
May 21, 2020, 19:25(edited)
02/28/20
1
I was banned from chat this afternoon until 25 May 2020 at 1718 hrs and I have no idea why. It says violation of Terms of service yet I violated no rule! This is unacceptable. I enjoy this game and spend a great deal of money on this game. I would like an explanation for this as well as this unearned ban to be removed. -- Queen D385 Player ID
May 24, 2020, 09:0705/24/20
May 24, 2020, 09:08(edited)
09/21/19
2

I have been banned from chat twice within a week. This was unprovoked and seemingly without any underlying reason. The first time I didn’t report it to support. I sent a support ticket the second time (just a few hours ago). I was in the middle of a helpful conversation about what artifacts to put on my champion when I was kicked out and got that message. This was quite infuriating. I understand these things can happen. Please, someone, help all of us out. Thank you for your time. My id is: um22007664 | 21649646

May 30, 2020, 22:4505/30/20
May 30, 2020, 22:58(edited)
06/06/19
1

um11943328 | 11769710

I am totally good with chat bans, and will accept a fair sentence. What really grinds my gears is a 3 year ban.

https://imgur.com/a/978U4TW


May 31, 2020, 22:3405/31/20
May 31, 2020, 22:40(edited)
05/21/20
1
I have been banned from global chat for (what I can guess) is trying to recruit players to my clan. I didn't spam the same channel, but did put out a request across several channels (1per) I didn't realize that this was a violation. Can someone please explain and reactivate my account? ID is BuGzY mUgZ.... did not use foul language, incite, or anything else.
Jun 4, 2020, 01:0306/04/20
10/09/19
2

Well, I am chat banned and having the same issue as everyone else here in this thread.  I recruit for my clan but never post more than once in a channel per day.  Without warning, I was chat banned for three days.  I  tried contacting support to find out what the threshold is so I don't repeat whatever was the issue and have received ZERO guidance (only an automated response).  

PLEASE FIX THIS ISSUE OR AT LEAST BUILD IN A WARNING FEATURE SO PEOPLE ARE AWARE THEY ARE TREADING CLOSELY TO BEING BANNED.


Jun 4, 2020, 09:2506/04/20
02/15/19
2726

kymbr6 said:


Well, I am chat banned and having the same issue as everyone else here in this thread.  I recruit for my clan but never post more than once in a channel per day.  Without warning, I was chat banned for three days.  I  tried contacting support to find out what the threshold is so I don't repeat whatever was the issue and have received ZERO guidance (only an automated response).  

PLEASE FIX THIS ISSUE OR AT LEAST BUILD IN A WARNING FEATURE SO PEOPLE ARE AWARE THEY ARE TREADING CLOSELY TO BEING BANNED.


Hi

Pls pm me your in game id and this forum post.

Thank you
Jun 9, 2020, 15:4306/09/20
06/09/20
1

Chat banned multiple times for “spam” 


I’m being banned repeatedly for spam. Apparently talking in globa is now considered spam. This is beyond ridiculous and is the 3rd time in June already each ban being lifted as placed in error. Please address this, support are useless in game just the usual cookie cutter flannel that I have sent a repetitive message or used words identified as spam. 


This is not the case the spam bot filter needs addressing or you will lose many more players 

Jun 11, 2020, 03:4706/11/20
02/15/19
2726

Rageplay said:


Chat banned multiple times for “spam” 


I’m being banned repeatedly for spam. Apparently talking in globa is now considered spam. This is beyond ridiculous and is the 3rd time in June already each ban being lifted as placed in error. Please address this, support are useless in game just the usual cookie cutter flannel that I have sent a repetitive message or used words identified as spam. 


This is not the case the spam bot filter needs addressing or you will lose many more players 

Hi

Pls pm me your in game id and this forum post.

Thank you
Jun 13, 2020, 08:4806/13/20
Jun 13, 2020, 11:14(edited)
03/28/20
5

AgentFox said:


DWAG502,

The ban should only be for a few days. There are many reasons this could have happened.

They're working on making it better.

Thanks for your understanding,

AgentFox

I just got a 3 year chat ban, and I want my matter resolved, I have not breached the tos, but I have been insulted and threatened on multiple occasions, and the offenders are getting away scot-free, and they are also close friends of the moderator who resides in channel 69 named Dragon Paws, and there are obvious conflicts of interest going on here, favourites being played, nepotism and corruption


fix please
Jun 13, 2020, 11:1806/13/20
03/28/20
5
leolasso69 said:

um11943328 | 11769710

I am totally good with chat bans, and will accept a fair sentence. What really grinds my gears is a 3 year ban.

https://imgur.com/a/978U4TW


this is Channel 69 where they have a pet moderator named Dragon Paws, I also copped a 3 year ban, when I didn't insult anyone, I received deaths threats for admittting reporting abusive people, as they deserve to be reported for abhorrent behaviour, but instead I get a 3 year ban ? wtf? how is this fair? it's corruption and nepotism BEWARE OF CHANNEL 69!
Jun 13, 2020, 11:3106/13/20
Jun 13, 2020, 11:32(edited)
03/28/20
5

here's an example of how close Dragon Paws is with some of the offenders who insult players regularly, and this texan guy also made death threats to me, yet he is not banned, playing favourites.


and the "ezclap" comment is a reference to getting people "clapped" or banned




Jun 17, 2020, 01:3306/17/20
Jun 17, 2020, 02:07(edited)
03/06/15
2

This is just crap! I was banned for what recruiting clan members in chat? The person that banned me should be booted from the game for abuse of power in the game.  Plz fix this asap! I have two tickets with no reply. um15217315 | 14994280. Just seen the post about channel #69. I did try and recruit in that channel. Again boot the channel monitor for abuse of power. I was also in 420 channel and was told not to recruit there as the clan legends 420 run this channel.  Now that clan needs to be banned and that channel monitor. 

Jun 17, 2020, 08:2006/17/20
02/15/19
2726
RottenDeath said:

This is just crap! I was banned for what recruiting clan members in chat? The person that banned me should be booted from the game for abuse of power in the game.  Plz fix this asap! I have two tickets with no reply. um15217315 | 14994280. Just seen the post about channel #69. I did try and recruit in that channel. Again boot the channel monitor for abuse of power. I was also in 420 channel and was told not to recruit there as the clan legends 420 run this channel.  Now that clan needs to be banned and that channel monitor. 

I asked support for unban . 
Jun 18, 2020, 01:4806/18/20
03/06/15
2
Thx for getting the ban taken off.
Jun 18, 2020, 06:2206/18/20
02/15/19
2726
RottenDeath said:

Thx for getting the ban taken off.
Your Welcome
Jun 30, 2020, 17:0406/30/20
05/03/20
1
Also been chat banned myself for advertising my clan and what prog we are on. Think this is ridiculous just trying to expand and progress in the game. Spend so much in the game think after reading this forum that it starts from last year in July and still hasn't been addressed I'll stop spending due to the fact my money hasn't been used on the correct fixes.  
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