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Chat Room Ban?

Chat Room Ban?

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Nov 23, 2019, 07:3811/23/19
11/21/19
12

I was banned as well...for excessive talking in my clan chat...no warning. No way to talk to my clan  cause it doesn't look like, or I haven't found a way, to msg others. This is pretty ridiculous...






Nov 23, 2019, 07:4111/23/19
11/21/19
12
Haven't heard any word back from customer support and the ban is until the 26th. Any game I've played that has spam guard will just not allow the person to type a msg for X amount of seconds to prevent flooding. Not telling the user and then secretly banning is just wrong, have your developers tweak the script.
Nov 23, 2019, 12:3811/23/19
05/14/19
1
I posted some new clan rules as moderator in my clan and got banned for 4 days right in a conversation with my members, i understand the problem with bots in global chat, but in clan chat i think there shouldnt be a ban bot for when you write in clan chat
Nov 30, 2019, 11:0811/30/19
11/30/19
2

Hi,

The same happened to me yesterday, I was juste talking in the clan chat, welcoming new comers, and then I suddenly got banned without any reason and I can't communicate anymore with my teammates.. I haven't be able to finish welcoming the newcomers as well.. If a moderator could help me with this issue, it would be very kind. Thank you
Nov 30, 2019, 20:1711/30/19
02/15/19
2726

ObiwanKanabis said:


Hi,

The same happened to me yesterday, I was juste talking in the clan chat, welcoming new comers, and then I suddenly got banned without any reason and I can't communicate anymore with my teammates.. I haven't be able to finish welcoming the newcomers as well.. If a moderator could help me with this issue, it would be very kind. Thank you

hi 

Please write down your in game id than msg me with this forum poat. 
Nov 30, 2019, 22:2211/30/19
11/30/19
2
OK, I did it, thank you for answering! 
Dec 11, 2019, 10:2712/11/19
Dec 11, 2019, 10:42(edited)
11/10/17
17

How many post does it take to get your notice Plarium?this issue has continued for far too long. I have over 40 years of experience in both management and ownership of a business's. I understand how complex some problems can be, especially when tasks are dependent on multiple departments or sectors of an organization

But at some point you must come to realize that someone, somewhere, is not doing their job.  

Recently I have noticed several positive changes in the game and the approach used towards your customers.  I appreciate your effort to make our experience better. 

 This particular problem is something that you seem to have overlooked in your efforts to improve. Or, the improvements don't  seem to be happening in every sector of your company. 

  That, and other clues, lead me to believe that you likly subcontract this part of your business. If that is infact true, then this subject in your forum, particularly the lengthy time frame,  should be the evidence used when explaining your reasoning for not renewing their contract.  

 If that is not the case, then I hope the person in charge of the system that is causing this problem is fired and blacklisted.  Because  Anyone  responsible for something that causes this much customer dissatisfaction is sabotaging your company and your customers trust in it. 

Dec 11, 2019, 13:0612/11/19
12/09/19
2
The same happened to me. I was talking with my people and got a chat ban for no reason. I never offend anyone or talk about nosense just the opposite, my chat is just for helping others when they ask, to greet or to salute. I'm leader of a new clan and they need me now.
Dec 11, 2019, 14:4412/11/19
05/13/19
1009
Guaperas said:

The same happened to me. I was talking with my people and got a chat ban for no reason. I never offend anyone or talk about nosense just the opposite, my chat is just for helping others when they ask, to greet or to salute. I'm leader of a new clan and they need me now.
Hello, PM me your in game id UMXXXXX|XXXXXXX and a link to this post. I will see what i can find out.
Dec 11, 2019, 20:0212/11/19
05/20/19
2

Same here.

Game refuses to allow me to submit a ticket.

I was talking to my Clan Leader about FISHING and LIVING IN A SWAMP...how does that get me banned? I didn't even initiate the chat, he did, asking me about my hunting season so far.

If this isn't fixed immediately, I'll give my several hundred dollar game to some child...they can have the Facebook account as well.
Dec 11, 2019, 23:2512/11/19
05/13/19
1009

deannacrownover3 said:


Same here.

Game refuses to allow me to submit a ticket.

I was talking to my Clan Leader about FISHING and LIVING IN A SWAMP...how does that get me banned? I didn't even initiate the chat, he did, asking me about my hunting season so far.

If this isn't fixed immediately, I'll give my several hundred dollar game to some child...they can have the Facebook account as well.

Hello, PM me your in game id UMXXXXX|XXXXXXX and a link to this post. I will see what i can find out

Dec 13, 2019, 06:2212/13/19
11/06/19
4
Hi, i just banned from chat for 5 days for no reason.. was just talking to clan members about advice on game progression. Please lift this bam as a fusion event is coming. I spend $$$ and now I feel like I'm being ripped off
Dec 13, 2019, 12:1312/13/19
Dec 13, 2019, 12:14(edited)
05/19/18
1

I just got banned to. Please, Sezzy, can you help?


Dec 13, 2019, 12:2612/13/19
Dec 13, 2019, 12:30(edited)
12/11/19
1

Same issue here, just joined guild and  talking with guild member and banned from chatting for 4 days for terms of use violation. Bit insulting really, just spent money on the game.









Dec 14, 2019, 12:0912/14/19
02/15/19
2726

Chilldo said:



Same issue here, just joined guild and  talking with guild member and banned from chatting for 4 days for terms of use violation. Bit insulting really, just spent money on the game.









hi

i requested your unban. 
Dec 14, 2019, 15:0012/14/19
02/15/19
2726
Sezzy said:

Chilldo said:



Same issue here, just joined guild and  talking with guild member and banned from chatting for 4 days for terms of use violation. Bit insulting really, just spent money on the game.









hi

i requested your unban. 
Unbanned. 
Dec 14, 2019, 22:0512/14/19
11/06/19
4
Can please unban my chat ban.. i posted above the guy you just fixed and you ignored mine
Dec 16, 2019, 08:4012/16/19
02/15/19
2726

Domarian said:


Can please unban my chat ban.. i posted above the guy you just fixed and you ignored mine

Hi

Pls send me your in game id in pm .

Thank you
Dec 17, 2019, 18:5512/17/19
12/10/19
1

Just got banned aswell, as a clan leader its important that I can answer the questions my members have... There was no specific reason for my ban what so ever..


Dec 18, 2019, 18:3012/18/19
05/24/19
4

Was hoping this issue would fix itself. I went through the in game support. But looks like better results come on this forum. Please see ban screen shot. 

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