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Why do I not get a receipt in my email with Plarium Play purchased.

Why do I not get a receipt in my email with Plarium Play purchased.

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Apr 21, 2021, 11:4604/21/21
04/09/21
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Why do I not get a receipt in my email with Plarium Play purchased.

I went and bough 3 different packages on Sunday and the first two went through fine and got the item, but no receipt in my email.  On the third package that I bough I got charged but no items.  I sent in support and keep getting a run around by Tech support telling me to show a screenshot of the receipt but I can't since they nev er sent one to my email.  

It has been three days and nothing.  I have sent them a screenshot of the charge on my credit card and hopefully it will be fixed, but knowing Plarium, they will just take your money and do nothing.  This is a real let down.

Have anyone gotten a receipt in their email the purchase through Plarium Play?  If this matter don't resolve readl quick, I will be forced to do a chargeback through my credit card company though they will ban my  account if I do.  Hope someone from Plarium read this.

Update: This issue has been resolved.  I have gotten my items that I paid for.  Thank Plarium for resolving this issue.  

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