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Made a purchase but didn't receive items.

Made a purchase but didn't receive items.

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Apr 18, 2021, 05:5904/18/21
09/27/20
0

Made a purchase but didn't receive items.

I purchased the Event Advantage pack but didn't receive the items and banks statement shows I was charged.

game ID: um66532650 | 64861658

Views
28
Comments
7
Comments
Apr 18, 2021, 06:0604/18/21
07/28/19
1

same issue here...i think they have problems whith payment service today

Apr 18, 2021, 06:5804/18/21
03/17/21
1
florici22

same issue here...i think they have problems whith payment service today

yea, i think so, got the same problem here, already submitted a ticket and they say the team is still investigating the issue

Apr 18, 2021, 07:5504/18/21
01/21/21
5

same here, hope they resolve this before the end of the event

Apr 18, 2021, 10:1304/18/21
09/29/16
36

still didn't get mine ...


Apr 18, 2021, 22:0804/18/21
04/18/21
1

same here

Apr 18, 2021, 22:4404/18/21
02/06/20
1

Same hear for 2x packs i purchased yesterday.  I reached out to their support line, and was impressed with their initial email response time, but now getting worried as its next day and the 2x event is ending soon.  Last email i got said the "issue has already been fixed," but have not yet received anything in yet in game.   

Anyone else get the same email?  ....or better yet, anyone get their items in game afterwards?

Apr 19, 2021, 11:5204/19/21
09/29/16
36

Got mine, a load off my chest :)