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Bought chicken pack but didn't receive.

Bought chicken pack but didn't receive.

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Jan 19, 2021, 00:3201/19/21
01/18/21
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Bought chicken pack but didn't receive.

I just recently bought the Rank 5 chicken pack, after I confirm the payment I received an error about me being offline. However, I did received a confirmation from my credit card that the purchase pushed through. But did not received my purchase. How to fix this? Here's my plarium id:um72343786 | 70420364

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