Purchased $9.99 Pack, Haven't recieved my items or refund!

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Purchased $9.99 Pack, Haven't recieved my items or refund!

Nov 28, 2020, 05:0711/28/20

11/11/19

Purchased $9.99 Pack, Haven't recieved my items or refund!

I purchased the $9.99 Mix pack, The funds were withdrawn from my checking account but I have yet to recieve the items. I've tried using the support on my Android device but the message won't send!!! I hope this can be resolved quickly with either my items or an immediate reversal of payment. I've attached a copy of the transaction....

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Tranche

Dec 10, 2020, 23:0512/10/20

05/07/19

I purchased the chain pack. got charged and didnt recieve the content and just now i won 1st in ice golum tourny and didnt get my shard

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