Purchased Pack, Items not received
since i am not able to make an official Support Ticket on both Links through the Plarium FAQ, i suppose this is the next best option!
To clarify, plarium-play-faq on zendesk is not satisfied with the ID copied to my clipboard out of the game and plariumsupport on zendesk has no option to select RAID as a game.
I purchased the "Black Friday Pack" through my client on PC (first time i did this on here), usually i use my phone and never had issues, but now it did not work as intended! I purchased through the new window, the purchase is listed in my Paypal-App and the money is yours already, but the Pack is still available for purchase and i did not receive any items!
Please fix this, thank you!