Lvl 30 pack did not turn up in my mailbox
I bought the lvl 30 pack for £48 and it has not turned up. When 8 look in the shop it still says available purchases 0/1 so it looks like I've paid for something that hasn't been delivered and the game is completely unaware. Based on the other comments I've found while looking for the right place to speak to someone, it is very common for this to happen.
Hopefully someone reads this and sorts it out