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Cannot receive the energy pack

Cannot receive the energy pack

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Feb 26, 2020, 12:5102/26/20
09/19/19
1

Cannot receive the energy pack

I have bought a energy pack. Your game charged me twice but I only got one energy pack. Please refund to me or give me one more energy pack. Thanks
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Feb 27, 2020, 02:5102/27/20
05/13/19
1009

Alfred said:


I have bought a energy pack. Your game charged me twice but I only got one energy pack. Please refund to me or give me one more energy pack. Thanks

PM me your in game id and a link to this post.

Feb 28, 2020, 00:3902/28/20
09/19/19
1
I have PM you. Please check thanks.
Dec 19, 2020, 06:3612/19/20
04/01/20
1

Hi I bought a energy pack about 2 weeks ago and was storing it in my vault until this morning. I collected 7 off my 130energy boosts and a 2000 energy. Now my 2000 didn't collect or doesn't show on my total energy in game. What can I do to retrieve my 2000 energy that I didn't get. 

Any help will be grately appreciated 

Thank you