Paid for Silver Raid Pass, Didn't get Silver Raid Pass

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Paid for Silver Raid Pass, Didn't get Silver Raid Pass

Oct 17, 2019, 06:5110/17/19

10/17/19

Paid for Silver Raid Pass, Didn't get Silver Raid Pass

The transaction details are below. Paid for it through Google Play. However, since paying for it, over 2 hours ago, there has been no update in the game client on either Windows or Android. Further, now when I try to buy something on Android (such as another pack) it shows the value in US$ but won't bring up the Play Store UI to buy it.

Raid Pass purchase :

User ID: um19548773 | 19257346
Order number: GPA.3396-1078-2586-06769
Order date: Oct 17, 2019 5:40:25 PM GMT+13

I am concerned about this. I was considering the 6 month if this went well.

Comments

Sezzy

Oct 17, 2019, 08:1410/17/19

02/15/19

2726

Your issue is still persist? i read you are reported it in discord too .

kinthiri

Oct 17, 2019, 09:3110/17/19

10/17/19

Sezzy said:

Hi
Your issue is still persist? i read you are reported it in discord too .

Yeah, I still don't have the Raid Pass. It's not showing in both the Android version, and on the PC.

kinthiri

Oct 18, 2019, 01:3310/18/19

10/17/19

This has since been resolved. I logged a ticket via the support site. While I haven't received a response to the ticket or this post, the Raid Pass flag appeared approximately 13 hours after purchase.

guojing0107

Oct 21, 2019, 18:0310/21/19

Oct 21, 2019, 18:04(edited)

10/16/19

Sezzy said:

Hi
Your issue is still persist? i read you are reported it in discord too

I have the same issues and I reported it. However after reporting it, I was banned for asking refund. Guys if you made a purchase and didnt get it. Do not ask for refund as this will be against the refund policy and you will be banned like me. Now have to wait for days or years for them to reply if they get to see it.

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You cannot post comments.","title":"Paid for Silver Raid Pass, Didn't get Silver Raid Pass","authorRole":"","contentDraftJs":"","contentHtml":"<p>The transaction details are below. Paid for it through Google Play. However, since paying for it, over 2 hours ago, there has been no update in the game client on either Windows or Android. Further, now when I try to buy something on Android (such as another pack) it shows the value in US$ but won't bring up the Play Store UI to buy it.</p><br><p>Raid Pass purchase :</p><p><span style=\"font-weight: bold;\">User ID:</span> um19548773 | 19257346<span style=\"font-weight: bold;\"><br>Order number:</span> GPA.3396-1078-2586-06769<span style=\"font-weight: bold;\"><br>Order date:</span> Oct 17, 2019 5:40:25 PM GMT+13 <br></p><br><p>I am concerned about this. I was considering the 6 month if this went well.<br></p>","createdDate":"1571295060000","folderId":"679","id":"165566","authorId":"8821137","authorRegistered":"1571274291493","authorName":"kinthiri","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"713","commentsCount":"4","likesCount":"0","authorCommentsCount":"2","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/679_payment-issues/165566_paid-for-silver-raid-pass--didn-t-get-silver-raid-pass/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_693204/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi <br></p><p>Your issue is still persist? i read you are reported it in discord too .</p><br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1571300081200","editedDate":"0","id":"693204","entityId":"165566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"693204","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8821137/","commentUrl":"/forum/en/comment/topic_693250/"},"strings":{"userRole":"","userId":"8821137","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Sezzy said:</div><br><blockquote><p>Hi <br></p><p>Your issue is still persist? i read you are reported it in discord too .</p><br></blockquote>Yeah, I still don't have the Raid Pass. It's not showing in both the Android version, and on the PC.<br>","userRegistered":"1571274291493","userCommentsCount":"2","userName":"kinthiri","createdDate":"1571304673900","editedDate":"0","id":"693250","entityId":"165566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"693250","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8821137/","commentUrl":"/forum/en/comment/topic_693600/"},"strings":{"userRole":"","userId":"8821137","contentDraftJs":"","contentHtml":"This has since been resolved. I logged a ticket via the support site. While I haven't received a response to the ticket or this post, the Raid Pass flag appeared approximately 13 hours after purchase.<br>","userRegistered":"1571274291493","userCommentsCount":"2","userName":"kinthiri","createdDate":"1571362417343","editedDate":"0","id":"693600","entityId":"165566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"693600","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8834014/","commentUrl":"/forum/en/comment/topic_695546/"},"strings":{"userRole":"","userId":"8834014","contentDraftJs":"","contentHtml":"<p>Sezzy said:</p><br><blockquote><p>Hi <br></p><p>Your issue is still persist? i read you are reported it in discord too </p></blockquote>I have the same issues and I reported it. However after reporting it, I was banned for asking refund. Guys if you made a purchase and didnt get it. Do not ask for refund as this will be against the refund policy and you will be banned like me. 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You cannot post comments.","title":"Paid for Silver Raid Pass, Didn't get Silver Raid Pass","authorRole":"","contentDraftJs":"","contentHtml":"<p>The transaction details are below. Paid for it through Google Play. However, since paying for it, over 2 hours ago, there has been no update in the game client on either Windows or Android. Further, now when I try to buy something on Android (such as another pack) it shows the value in US$ but won't bring up the Play Store UI to buy it.</p><br><p>Raid Pass purchase :</p><p><span style=\"font-weight: bold;\">User ID:</span> um19548773 | 19257346<span style=\"font-weight: bold;\"><br>Order number:</span> GPA.3396-1078-2586-06769<span style=\"font-weight: bold;\"><br>Order date:</span> Oct 17, 2019 5:40:25 PM GMT+13 <br></p><br><p>I am concerned about this. I was considering the 6 month if this went well.<br></p>","createdDate":"1571295060000","folderId":"679","id":"165566","authorId":"8821137","authorRegistered":"1571274291493","authorName":"kinthiri","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"713","commentsCount":"4","likesCount":"0","authorCommentsCount":"2","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/679_payment-issues/165566_paid-for-silver-raid-pass--didn-t-get-silver-raid-pass/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_693204/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi <br></p><p>Your issue is still persist? i read you are reported it in discord too .</p><br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1571300081200","editedDate":"0","id":"693204","entityId":"165566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"693204","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8821137/","commentUrl":"/forum/en/comment/topic_693250/"},"strings":{"userRole":"","userId":"8821137","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Sezzy said:</div><br><blockquote><p>Hi <br></p><p>Your issue is still persist? i read you are reported it in discord too .</p><br></blockquote>Yeah, I still don't have the Raid Pass. It's not showing in both the Android version, and on the PC.<br>","userRegistered":"1571274291493","userCommentsCount":"2","userName":"kinthiri","createdDate":"1571304673900","editedDate":"0","id":"693250","entityId":"165566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"693250","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8821137/","commentUrl":"/forum/en/comment/topic_693600/"},"strings":{"userRole":"","userId":"8821137","contentDraftJs":"","contentHtml":"This has since been resolved. I logged a ticket via the support site. While I haven't received a response to the ticket or this post, the Raid Pass flag appeared approximately 13 hours after purchase.<br>","userRegistered":"1571274291493","userCommentsCount":"2","userName":"kinthiri","createdDate":"1571362417343","editedDate":"0","id":"693600","entityId":"165566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"693600","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8834014/","commentUrl":"/forum/en/comment/topic_695546/"},"strings":{"userRole":"","userId":"8834014","contentDraftJs":"","contentHtml":"<p>Sezzy said:</p><br><blockquote><p>Hi <br></p><p>Your issue is still persist? i read you are reported it in discord too </p></blockquote>I have the same issues and I reported it. However after reporting it, I was banned for asking refund. Guys if you made a purchase and didnt get it. Do not ask for refund as this will be against the refund policy and you will be banned like me. Now have to wait for days or years for them to reply if they get to see it. ","userRegistered":"1571235543373","userCommentsCount":"3","userName":"guojing0107","createdDate":"1571680994940","editedDate":"1571681085567","id":"695546","entityId":"165566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"695546","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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