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Charged and havent got items

Charged and havent got items

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Oct 11, 2019, 06:1110/11/19
10/11/19
0

Charged and havent got items

Hi

I bought a promo package 15 min ago wih 1 sacred shard, 4 ancient shards, gems and silvers and I havent recived ancient shards. Acount name: Patataj


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710
Comments
10
Comments
Oct 11, 2019, 07:2010/11/19
10/11/19
1

Have same problem but with a different pack.

I bought the companion pack (mother superior). 
Oct 11, 2019, 16:5110/11/19
10/11/19
1
I payed for the ascention pack and didn't recieve it. 
Oct 14, 2019, 05:1610/14/19
10/14/19
2

Hai I already buy Wiilcard Pack and did't receive it 

Oct 24, 2019, 17:4110/24/19
10/23/19
1
I bought a great mixed deal pack and didn't receive it. It was taken out of my bank account
Oct 25, 2019, 23:2110/25/19
1
I bought a pack got charged but didn't receive items
Oct 27, 2019, 06:3210/27/19
1

I bought a sacred daily pack for day one and did not get it. What can I do to get it? Please check...

Oct 29, 2019, 16:2010/29/19
07/23/19
1
I bought a halloween pack with 2x 3 day xp boost but I didnt get them
Oct 30, 2019, 00:4510/30/19
1

Hi I paid for the rookie pack and haven't got it


Nov 1, 2019, 08:3311/01/19
06/21/19
1

I just bought a bonus shard pack. Funds were taken from my PayPal account but items were not received in game


Nov 1, 2019, 09:2111/01/19
02/15/19
2726

ericgreen7 said:


I just bought a bonus shard pack. Funds were taken from my PayPal account but items were not received in game


Hi In packages its possible some slight delay after a payment. Please be patient for a while if you are not get your items please open ticker in game or send email to raid.support@plarium.com.

Thank you for your patient.