Jul 17, 2019, 04:1607/17/19
06/18/19
1
Paid and didnt receive the package
Hello, today i bought a package, money got paid but i didnt receive anything... Please help
Paid and didnt receive the package
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Jul 17, 2019, 04:2107/17/19
06/18/19
1
Oh and it paid twice somehow... PAID twice and didnt receive anything... Please resolve ASAP, bought this package for the event...
Jul 17, 2019, 16:1707/17/19
1
I just tried to buy the package as well and all my credit cards are declined check them all in they are good. Hopefully they will resolve this soon
Jul 18, 2019, 01:2007/18/19
06/26/19
1
I recently purchased the wildcard pack but my card did not authorize it at the time of purchase. It was then approved later but I did not receive anything. The payment is still pending on my transactions history. Will this go through? If so, I would like to receive the pack. I have screenshots showing that I am still able to buy the wildcard pack.
Jul 18, 2019, 04:2107/18/19
02/15/19
2726
Hi
Please open ticket to our support.
ThanksJul 21, 2019, 04:2307/21/19
07/29/19
1
I just made a purchase for the epic gems pack and did not receive the items I purchased can you you please fix this issue
Jul 21, 2019, 16:0907/21/19
07/18/19
1
I just bought a pack and didn’t recive anything but the payment went through. Pls send me your customer support mail so i can contact them asap. Thank you.
Jul 24, 2019, 05:0007/24/19
06/22/19
28
Yea I bought the raid pass....but it isn’t showing on my account...I’ve opened a ticket also...it’s been hours..what’s going on?
Jul 29, 2019, 15:5707/29/19
Jul 29, 2019, 15:58(edited)
07/29/19
1
I bought a a package but did not receive anything I have screenshots of everything even receipt today the 29th of July at 1148 a.m.
Jul 30, 2019, 07:4107/30/19
07/24/19
78
KBEAR, submit an in game ticket.
Aug 11, 2019, 02:0708/11/19
1
HI, I PAID $4.99 FOR THE SHARD PACKAGE TODAY THE GAME FROZE AND I GOT NOTHING. PLEASE FIX THIS AND SEND ME MY SHARDS.
Aug 15, 2019, 22:3008/15/19
11/06/19
1
Unknown_Ranger said:
HI, I PAID $4.99 FOR THE SHARD PACKAGE TODAY THE GAME FROZE AND I GOT NOTHING. PLEASE FIX THIS AND SEND ME MY SHARDS.Same here. Game froze, money were charged and I got nothing. Nice way to earn money giving nothing in return, Plarium?
Oct 27, 2019, 10:5710/27/19
10/27/19
2
How do I open ticket for not receiving items after payment
Oct 27, 2019, 11:1110/27/19
10/27/19
2
Paid got nothing. How do I open ticket?
Oct 27, 2019, 12:3810/27/19
09/30/19
3
paid, got no package. wrote ticket, wrote to support ingame, wrote in social networks. silence
Oct 28, 2019, 21:3910/28/19
10/28/19
1
I paid for the starter pack and haven't received it when the game.paused then crashed
Oct 29, 2019, 07:4110/29/19
02/15/19
2726
fallenmsh said:
I paid for the starter pack and haven't received it when the game.paused then crashed
Hi
Have you got any item? If not please contact with our support used by payment category.
Thank you
Oct 29, 2019, 12:4910/29/19
1
I just made a purchase and didn't receive my pack
Oct 30, 2019, 14:2910/30/19
Oct 30, 2019, 14:30(edited)
09/16/19
1
Just bought the conqueror pack and the money was deducted from my account but I have not recieved anything PLEASE HELP!
Oct 31, 2019, 07:3710/31/19
02/15/19
2726
Hi Everyone!
If your issue is still persist please opent ticket to our support in a payment category. Unfortunately its possible slighly delay after transaction.
Thank youNov 5, 2019, 19:3211/05/19
11/05/19
1
Hello, I have bought a Wildpack Speed gear and did not receive it. The Google ticket is GPA.3319-3153-1418-97109. I'll wait for the kit or my money back, please.
