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Bought wildcard pack and never received it!

Bought wildcard pack and never received it!

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Jul 11, 2019, 08:3907/11/19
07/11/19
14

Bought wildcard pack and never received it!

Just bought a wildcard pack for $50

Not only was I charged TWICE (google returned the second payment with "You already own this item" message), the first payment still remains valid and I get nothing.

Support remains silent for an hour or so.

If the app has such a problems with IAP that should be a priority for support to handle, but forum posts have reports that some people have to wait for days or a week to get proper answers!

Plarium, do something here, it's IRL money question.


In game name: Клейтон

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Jul 12, 2019, 04:3407/12/19
02/15/19
2726

Hi

Please contact with our support in game.

Thanks
Jul 12, 2019, 21:5107/12/19
03/29/19
2
I just had the same thing I bought 2 Void packs the first one went through but the second one just says i already own this and I've been charged. I've contacted in game support but no response from them.