Bugged Novice Tournament

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Bugged Novice Tournament

Jun 4, 2020, 09:0506/04/20

06/04/20

Bugged Novice Tournament

Hi,

The problem I've encountered is that the Novice Tournament is bugged for me, it ended like two days ago and it's still there. I got all the rewards I worked to get but the thing is that I don't get any new tournaments or events.

I'm using the PC version and I started playing 4 days ago, more or less. Is this normal or is this an actual issue? I'll show you the screenshots of what I see.

Hope this can be solved soon!

Comments

Valdys

Jun 4, 2020, 11:4006/04/20

02/13/19

1564

Hi,

Could you submit a ticket here, please?

https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492

rickardraid1

Jun 5, 2020, 15:2206/05/20

06/02/20

Same issue for me. I have missed so many Points and rewards for the anniversery events/tournaments cause of this.. like extremely bad :(

Jonbliss

Dec 24, 2021, 09:5312/24/21

12/21/21

Hey what was the followup on this? I'm also not getting a new tournament

emansky001

Dec 30, 2021, 03:0712/30/21

10/13/19

i have this problem too, any fix?

Lord Rahl

Jan 4, 2022, 16:1601/04/22

01/01/22

I am having the exact same Issue.

I started the account 5 days ago, ranked 2nd in the tournament which ended days ago, but am not seeing any new tournaments and I am not seeing any notification of the CvC which started today.

Gazpa

Jan 13, 2023, 11:0901/13/23

01/09/23

Hi!! Plz i have the same problem, the novice one dont dissappear and im missing the fragments for the new champion. Plz help to fix it!

dthorne04Moderator

Jan 13, 2023, 22:2701/13/23

12/30/20

5320

Unfortunately this is commonplace for novice tournaments lingering and new tournaments not populating for brand new accounts. Sorry for the inconvenience.

Spitefire

Jan 14, 2023, 04:3201/14/23

01/10/23

Me too. I'm locked out of the fragment tournaments which are not showing up.

so0keralt21

May 19, 2023, 15:4605/19/23

May 19, 2023, 15:46(edited)

04/21/23

Same here, please fix it, i have shards to open but i can't because i will be missing so many points in champion chase

ElPain

Jan 7, 2024, 12:5601/07/24

01/03/24

I'm having this problem, I ranked first and it's still there from 2 days ago

dthorne04Moderator

Jan 7, 2024, 19:3701/07/24

12/30/20

5320

ElPain

I'm having this problem, I ranked first and it's still there from 2 days ago

send support an email if you can, hopefully they can take a look at it for you.

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I'll show you the screenshots of what I see.</p><img src=\"//cnt-forum.plarium.com/file.bmp?g=d3e605ee-27bc-4443-87ce-a9396de4a528\"><br><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=22947880-8d65-4bfc-9f98-09e0e2ce5249\">Hope this can be solved soon!<br><br>","createdDate":"1591261500000","folderId":"677","id":"198826","authorId":"9466205","authorRegistered":"1591260801217","authorName":"trentinhdcod","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/18.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"488","commentsCount":"11","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/677_bug-reports/198826_bugged-novice-tournament/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7344887/","commentUrl":"/forum/en/comment/topic_788300/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>Hi,</p><p>Could you submit a ticket here, please?</p><p><a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492\" rel=\"nofollow ugc\" target=\"_blank\">https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492</a></p>","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1591270844420","editedDate":"0","id":"788300","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"788300","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9468404/","commentUrl":"/forum/en/comment/topic_788587/"},"strings":{"userRole":"","userId":"9468404","contentDraftJs":"","contentHtml":"Same issue for me. I have missed so many Points and rewards for the anniversery events/tournaments cause of this.. like extremely bad :(","userRegistered":"1591137789060","userCommentsCount":"1","userName":"rickardraid1","createdDate":"1591370557910","editedDate":"0","id":"788587","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/08.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"788587","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/10787539/","commentUrl":"/forum/en/comment/topic_1536900/"},"strings":{"userRole":"","userId":"10787539","contentDraftJs":"{\"blocks\":[{\"key\":\"ai73b\",\"text\":\"Hey what was the followup on this? 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Plz i have the same problem, the novice one dont dissappear and im missing the fragments for the new champion. 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You cannot post comments.","title":"Bugged Novice Tournament","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hi,</p><p>The problem I've encountered is that the Novice Tournament is bugged for me, it ended like two days ago and it's still there. I got all the rewards I worked to get but the thing is that I don't get any new tournaments or events.</p><p>I'm using the PC version and I started playing 4 days ago, more or less. Is this normal or is this an actual issue? I'll show you the screenshots of what I see.</p><img src=\"//cnt-forum.plarium.com/file.bmp?g=d3e605ee-27bc-4443-87ce-a9396de4a528\"><br><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=22947880-8d65-4bfc-9f98-09e0e2ce5249\">Hope this can be solved soon!<br><br>","createdDate":"1591261500000","folderId":"677","id":"198826","authorId":"9466205","authorRegistered":"1591260801217","authorName":"trentinhdcod","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/18.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"488","commentsCount":"11","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/677_bug-reports/198826_bugged-novice-tournament/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7344887/","commentUrl":"/forum/en/comment/topic_788300/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>Hi,</p><p>Could you submit a ticket here, please?</p><p><a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492\" rel=\"nofollow ugc\" target=\"_blank\">https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492</a></p>","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1591270844420","editedDate":"0","id":"788300","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"788300","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9468404/","commentUrl":"/forum/en/comment/topic_788587/"},"strings":{"userRole":"","userId":"9468404","contentDraftJs":"","contentHtml":"Same issue for me. I have missed so many Points and rewards for the anniversery events/tournaments cause of this.. like extremely bad :(","userRegistered":"1591137789060","userCommentsCount":"1","userName":"rickardraid1","createdDate":"1591370557910","editedDate":"0","id":"788587","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/08.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"788587","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/10787539/","commentUrl":"/forum/en/comment/topic_1536900/"},"strings":{"userRole":"","userId":"10787539","contentDraftJs":"{\"blocks\":[{\"key\":\"ai73b\",\"text\":\"Hey what was the followup on this? 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Plz i have the same problem, the novice one dont dissappear and im missing the fragments for the new champion. Plz help to fix it!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1673283766650","userCommentsCount":"1","userName":"Gazpa","createdDate":"1673608187003","editedDate":"0","id":"1632137","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1632137","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/10762196/","commentUrl":"/forum/en/comment/topic_1632258/"},"strings":{"userRole":"Moderator","userId":"10762196","contentDraftJs":"{\"blocks\":[{\"key\":\"c1pnm\",\"text\":\"Unfortunately this is commonplace for novice tournaments lingering and new tournaments not populating for brand new accounts. Sorry for the inconvenience. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1609365022667","userCommentsCount":"5320","userName":"dthorne04","createdDate":"1673648845323","editedDate":"0","id":"1632258","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/74232983.jpeg?v=1637014600"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1632258","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/12318880/","commentUrl":"/forum/en/comment/topic_1632281/"},"strings":{"userRole":"","userId":"12318880","contentDraftJs":"{\"blocks\":[{\"key\":\"aupdp\",\"text\":\"Me too.  I'm locked out of the fragment tournaments which are not showing up.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1673382312693","userCommentsCount":"1","userName":"Spitefire","createdDate":"1673670734407","editedDate":"0","id":"1632281","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1632281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/12823817/","commentUrl":"/forum/en/comment/topic_1649595/"},"strings":{"userRole":"","userId":"12823817","contentDraftJs":"{\"blocks\":[{\"key\":\"c92ab\",\"text\":\"Same here, please fix it, i have shards to open but i can't because i will be missing so many points in champion chase\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1682101416320","userCommentsCount":"1","userName":"so0keralt21","createdDate":"1684511181947","editedDate":"1684511199627","id":"1649595","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"1649595","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/13580573/","commentUrl":"/forum/en/comment/topic_1693003/"},"strings":{"userRole":"","userId":"13580573","contentDraftJs":"{\"blocks\":[{\"key\":\"55l0c\",\"text\":\"I'm having this problem, I ranked first and it's still there from 2 days ago \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1704324490593","userCommentsCount":"1","userName":"ElPain ","createdDate":"1704632213343","editedDate":"0","id":"1693003","entityId":"198826","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1693003","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/10762196/","commentUrl":"/forum/en/comment/topic_1693036/"},"strings":{"userRole":"Moderator","userId":"10762196","contentDraftJs":"{\"blocks\":[{\"key\":\"5cpoq\",\"text\":\"send support an email if you can, hopefully they can take a look at it for you.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1609365022667","userCommentsCount":"5320","userName":"dthorne04","createdDate":"1704656277560","editedDate":"0","id":"1693036","entityId":"198826","likesCount":"0","quotedId":"1693003","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/74232983.jpeg?v=1637014600"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1693036","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/forum/en/profile/13580573/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"55l0c\",\"text\":\"I'm having this problem, I ranked first and it's still there from 2 days ago \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"ElPain "},"images":{},"template_options":{"compositeId":"1693003"},"repeaters":{}}]}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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