Mar 31, 2020, 13:5403/31/20
03/24/20
1
Ref link
I send my ref link to my friends and they started to play that game and i cant see them in my ref program and take my rewards
Ref link
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Apr 1, 2020, 02:5204/01/20
05/13/19
935
xachilus said:
I send my ref link to my friends and they started to play that game and i cant see them in my ref program and take my rewardsThey have to download the game from the link or it will not work
Apr 1, 2020, 07:4004/01/20
03/24/20
1
They download the game from link and still didnt work
Apr 1, 2020, 09:2704/01/20
02/13/19
1564
xachilus said:
They download the game from link and still didnt work
There are three main reasons why players may have problems with their referral links:
1. The player that has accepted the invitation link and followed it to install the game has internal anonymizer activated for his/her phone, so we cannot identify the device for connecting it in the system. Also, the issue may be that there are emulators involved (they too, are problematic referral-wise).
2. The game has already been installed on this phone previously.
3. The user is not new (he/she may have logged in on the new device that had not had the game installed on it before, but with the account that had already been registered before).
Regarding the first point, we can suggest resetting advertising IDs or activating them to make sure that you are visible (to put it in simpler words, make sure that the device is not hidden, this can be checked in settings).
Apr 2, 2020, 13:5704/02/20
03/19/20
1
my brother had the same problem is there anyway to get him n my referral list after ?
Apr 3, 2020, 10:3104/03/20
02/13/19
1564
forbesc84 said:
No, it's not possible.my brother had the same problem is there anyway to get him n my referral list after ?
Feb 21, 2021, 17:3602/21/21
01/30/21
3
Same issue here. Have sent 5 links now to brand new players who have never played before and only 1 worked. Sent photos of the process for my brother and nothing they can do.
Bottom line, dont count on ref links every working for this game. So far my family and friends have had a 20% success rate. Most have ditched the game because of it. I still enjoy it but was disappointed with the lack of support for this ingoing issue.
