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My gear is disappearing because of a bug

My gear is disappearing because of a bug

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Feb 8, 2020, 13:5202/08/20
01/05/20
0

My gear is disappearing because of a bug

Hello. I was playing raid on my iPad and I was leveling up my relentless gear that I just got from a recent tournament. As I tried to equip my 6 star shield, I received the message that I didn’t have enough silver to equip. When I pressed ok on that pop up, it brought me back to the artifact screen and my gear was gone. This happened twice. First with my 6 star shield and once with a 4 star shield to test again. i will attach a screen shot of my inventory which will show you the rest of my relentless gear. I will also attach an image of my account. Please please fix this. I invested a lot of time and money to win that gear.

Thank you


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518
Comments
5
Comments
Feb 9, 2020, 20:0802/09/20
10/19/19
2
I'm have the same problem and nothing has been done about it and I have lost 3 6 star champions and my money and crystals keep going 
Feb 11, 2020, 07:4302/11/20
02/15/19
2726

Hi

Pls contact with our support in game.


Jan 25, 2021, 19:1401/25/21
10/05/20
2

All my armor for all my champions...  Like...  All of it.  Gone.  Vanished.  Poof.


Kind of bummed.

May 9, 2021, 13:4205/09/21
05/06/21
1

All my gear is gone 

May 10, 2021, 13:1805/10/21
12/24/19
210

Hello, this is an occassional bug that still hasnt been definitely resolved.

Just resetting your game should fix the issue. If that doesnt help, please give me your UID so I can forward it further to the support.