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Why are energy items able to delete??? No sense

Why are energy items able to delete??? No sense

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Sep 18, 2020, 03:4609/18/20
10/13/19
3

Why are energy items able to delete??? No sense

I had just made purchases of several “special deals” and the items “energy and others” filled up my inbox.  While competing in the dragon tourney 4 of my 1500 energy items deleted.   Makes no sense.   Delete all the artifacts you want but why delete the energies.   I spend a lot of money on them and was disappointed to see that the overflow deleted my purchased items.  Is there something I can do?
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323
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6
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Sep 18, 2020, 19:2409/18/20
03/21/20
6
they deleted my best pari of lego divine spd boots also.... this is a deal breaker if they dont restore them. otherwise i'd never be able to trust them again.
Sep 18, 2020, 19:3409/18/20
09/18/20
1

Jaixy


Sep 19, 2020, 20:2109/19/20
02/13/19
1564
Arthemtus said:

I had just made purchases of several “special deals” and the items “energy and others” filled up my inbox.  While competing in the dragon tourney 4 of my 1500 energy items deleted.   Makes no sense.   Delete all the artifacts you want but why delete the energies.   I spend a lot of money on them and was disappointed to see that the overflow deleted my purchased items.  Is there something I can do?
Because the inbox has a limit, it's your responsability to check when it's full and claim the oldest ones. 
Oct 7, 2020, 04:5610/07/20
10/13/19
3
I’m wasting my time with this.   I just bought more.   I prefer spending another 300 bucks than deal with Plarium customer service.   What kinda answer is it’s your fault because the game wants to delete your stuff
Oct 7, 2020, 05:3710/07/20
07/05/19
748
Aren't there timers on the stuffs in your inbox? That tells you when the stuff going to be deleted from it if you didn't collect them?
Oct 7, 2020, 05:5310/07/20
05/03/20
1743

OzzLee said:


Aren't there timers on the stuffs in your inbox? That tells you when the stuff going to be deleted from it if you didn't collect them?

There are also pop ups that warn you when your inbox is full and the oldest items will be deleted to make room for new items.  We have 700 spaces for storage and 300 spaces in the inbox.  Thats much better than we get for champion storage with only 400 spaces.  Its up to each player to manage their storage space. 


The OP is mad because they told him its his fault.  But, that's the only answer there is.