My artifacts disappeared!

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My artifacts disappeared!

Oct 28, 2019, 18:1110/28/19

10/06/19

My artifacts disappeared!

Hello all, first post... I just received Galek so I equipped him with the 6 best artifacts I had, including sets of cruel and divine speed. I went into a brutal campaign to bring his level up and he died just as fast as when he didn't have any equipment. When I went to check, all of his artifacts were gone. I was like maybe I put it on the wrong champ? Not likely, but I checked every single champ in the altar anyway and nope, they were not accidentally equipped on another champ. So, is this a known issue? And is there any way I can recover this? Will contacting Tech Support provide any results? I feel like I've regressed significantly because of this and makes me not want to push forward anymore. Thanks in advance for any assistance!

Comments

AMOGUS

Oct 28, 2019, 21:1610/28/19

06/01/19

103

This is the first time I've heard of something like this. Are you sure you didn't equip them on a champion and then sacrificed that champion?

JERICthor

Oct 29, 2019, 01:2510/29/19

10/06/19

99% sure. But if it hasn't happened to others, I must have done that. :( Could be a glitch too. The server was down for me a few times today for me and the game has frozen on me once today.

AMOGUS

Oct 29, 2019, 09:1110/29/19

06/01/19

103

Really odd. Let's keep this thread alive so if there are other ppl that experienced this, they will see it and maybe comment

tdogg_802001

Dec 7, 2020, 02:0712/07/20

Dec 7, 2020, 02:11(edited)

10/02/20

This just happened to me. I've been playing for months getting my characters leveled and equipped. I log in tonight and all my artifacts are gone. Even the ones I had equipped. No banners, rings or necklaces. ALL GONE!!!

UPDATE: I exited the game and logged back in. All my atrifacts are back. Whew! Scary crap going on here.

Scrim

Dec 7, 2020, 03:5112/07/20

01/07/20

109

bug quite few had this happen re log back in and they will show up again

valentine3039

Jan 18, 2021, 01:3001/18/21

01/18/21

Everything is going on my account

Skywolf

Jan 18, 2021, 03:1101/18/21

01/18/21

Purchased 5 rare books. went to inbox clicked to remove, screen blinked went to tavern to apply them NO BOOKS! then I noticed it was the 0.00 UTC reset so I closed game & restarted. Stll NO books!! I went to chat this has happened to others but Plarium refuses to acknowledge this problem because the purchase went to the inbox. But it did not go from inbox to tavern! and unless your Vidioing at the time you can't prove it & you must be trying to cheat poor Plarium out of 5 rare books.

Perongeluk

Feb 6, 2021, 10:3502/06/21

02/06/21

I just ran into this too, all my artifacts gone.

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You cannot post comments.","title":"My artifacts disappeared!","authorRole":"","contentDraftJs":"","contentHtml":"Hello all, first post...  I just received Galek so I equipped him with the 6 best artifacts I had, including sets of cruel and divine speed.  I went into a brutal campaign to bring his level up and he died just as fast as when he didn't have any equipment.  When I went to check, all of his artifacts were gone.  I was like maybe I put it on the wrong champ?  Not likely, but I checked every single champ in the altar anyway and nope, they were not accidentally equipped on another champ.  So, is this a known issue?  And is there any way I can recover this?  Will contacting Tech Support provide any results?  I feel like I've regressed significantly because of this and makes me not want to push forward anymore.  Thanks in advance for any assistance!","createdDate":"1572286260000","folderId":"674","id":"169015","authorId":"8798267","authorRegistered":"1570323679697","authorName":"JERICthor","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/57946725.jpeg?v=1618498922"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"714","commentsCount":"8","likesCount":"1","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/674_game-discussion/169015_my-artifacts-disappeared-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/8381527/","commentUrl":"/forum/en/comment/topic_699597/"},"strings":{"userRole":"","userId":"8381527","contentDraftJs":"","contentHtml":"This is the first time I've heard of something like this. Are you sure you didn't equip them on a champion and then sacrificed that champion?","userRegistered":"1559402659400","userCommentsCount":"103","userName":"AMOGUS","createdDate":"1572297406057","editedDate":"0","id":"699597","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"699597","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8798267/","commentUrl":"/forum/en/comment/topic_700090/"},"strings":{"userRole":"","userId":"8798267","contentDraftJs":"","contentHtml":"99% sure.  But if it hasn't happened to others, I must have done that. :(  Could be a glitch too.  The server was down for me a few times today for me and the game has frozen on me once today.","userRegistered":"1570323679697","userCommentsCount":"1","userName":"JERICthor","createdDate":"1572312314067","editedDate":"0","id":"700090","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/57946725.jpeg?v=1618498922"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"700090","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8381527/","commentUrl":"/forum/en/comment/topic_700433/"},"strings":{"userRole":"","userId":"8381527","contentDraftJs":"","contentHtml":"Really odd. Let's keep this thread alive so if there are other ppl that experienced this, they will see it and maybe comment","userRegistered":"1559402659400","userCommentsCount":"103","userName":"AMOGUS","createdDate":"1572340273580","editedDate":"0","id":"700433","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"700433","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9737186/","commentUrl":"/forum/en/comment/topic_828431/"},"strings":{"userRole":"","userId":"9737186","contentDraftJs":"{\"blocks\":[{\"key\":\"d5f91\",\"text\":\"This just happened to me. I've been playing for months getting my characters leveled and equipped. I log in tonight and all my artifacts are gone. Even the ones I had equipped. No banners, rings or necklaces. 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You cannot post comments.","title":"My artifacts disappeared!","authorRole":"","contentDraftJs":"","contentHtml":"Hello all, first post...  I just received Galek so I equipped him with the 6 best artifacts I had, including sets of cruel and divine speed.  I went into a brutal campaign to bring his level up and he died just as fast as when he didn't have any equipment.  When I went to check, all of his artifacts were gone.  I was like maybe I put it on the wrong champ?  Not likely, but I checked every single champ in the altar anyway and nope, they were not accidentally equipped on another champ.  So, is this a known issue?  And is there any way I can recover this?  Will contacting Tech Support provide any results?  I feel like I've regressed significantly because of this and makes me not want to push forward anymore.  Thanks in advance for any assistance!","createdDate":"1572286260000","folderId":"674","id":"169015","authorId":"8798267","authorRegistered":"1570323679697","authorName":"JERICthor","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/57946725.jpeg?v=1618498922"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"714","commentsCount":"8","likesCount":"1","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/674_game-discussion/169015_my-artifacts-disappeared-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/8381527/","commentUrl":"/forum/en/comment/topic_699597/"},"strings":{"userRole":"","userId":"8381527","contentDraftJs":"","contentHtml":"This is the first time I've heard of something like this. Are you sure you didn't equip them on a champion and then sacrificed that champion?","userRegistered":"1559402659400","userCommentsCount":"103","userName":"AMOGUS","createdDate":"1572297406057","editedDate":"0","id":"699597","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"699597","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8798267/","commentUrl":"/forum/en/comment/topic_700090/"},"strings":{"userRole":"","userId":"8798267","contentDraftJs":"","contentHtml":"99% sure.  But if it hasn't happened to others, I must have done that. :(  Could be a glitch too.  The server was down for me a few times today for me and the game has frozen on me once today.","userRegistered":"1570323679697","userCommentsCount":"1","userName":"JERICthor","createdDate":"1572312314067","editedDate":"0","id":"700090","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/57946725.jpeg?v=1618498922"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"700090","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8381527/","commentUrl":"/forum/en/comment/topic_700433/"},"strings":{"userRole":"","userId":"8381527","contentDraftJs":"","contentHtml":"Really odd. Let's keep this thread alive so if there are other ppl that experienced this, they will see it and maybe comment","userRegistered":"1559402659400","userCommentsCount":"103","userName":"AMOGUS","createdDate":"1572340273580","editedDate":"0","id":"700433","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"700433","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9737186/","commentUrl":"/forum/en/comment/topic_828431/"},"strings":{"userRole":"","userId":"9737186","contentDraftJs":"{\"blocks\":[{\"key\":\"d5f91\",\"text\":\"This just happened to me. I've been playing for months getting my characters leveled and equipped. I log in tonight and all my artifacts are gone. Even the ones I had equipped. No banners, rings or necklaces. ALL GONE!!!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"75k76\",\"text\":\"UPDATE: I exited the game and logged back in. All my atrifacts are back. Whew! Scary crap going on here.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1601671890353","userCommentsCount":"1","userName":"tdogg_802001","createdDate":"1607306872760","editedDate":"1607307085390","id":"828431","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"828431","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9021262/","commentUrl":"/forum/en/comment/topic_828436/"},"strings":{"userRole":"","userId":"9021262","contentDraftJs":"{\"blocks\":[{\"key\":\"a1769\",\"text\":\"bug quite few had this happen re log back in and they will show up again \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1578431429530","userCommentsCount":"109","userName":"Scrim","createdDate":"1607313081927","editedDate":"0","id":"828436","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/60704126.jpeg.jpeg?v=1611004771"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"828436","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9767857/","commentUrl":"/forum/en/comment/topic_835694/"},"strings":{"userRole":"","userId":"9767857","contentDraftJs":"{\"blocks\":[{\"key\":\"e7jg4\",\"text\":\"Everything is going on my account\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1610933276893","userCommentsCount":"1","userName":"valentine3039","createdDate":"1610933444917","editedDate":"0","id":"835694","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"835694","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9767880/","commentUrl":"/forum/en/comment/topic_835700/"},"strings":{"userRole":"","userId":"9767880","contentDraftJs":"{\"blocks\":[{\"key\":\"4l5t1\",\"text\":\"Purchased 5 rare books. went to inbox clicked to remove, screen blinked went to tavern to apply them NO BOOKS! then I noticed it was the 0.00 UTC reset so I closed game & restarted. Stll NO books!! I went to chat this has happened to others but Plarium refuses to acknowledge this problem because the purchase went to the inbox. But it did not go from inbox to tavern! and unless your Vidioing at the time you can't prove it & you must be trying to cheat poor Plarium out of 5 rare books. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1610937332013","userCommentsCount":"1","userName":"Skywolf","createdDate":"1610939482777","editedDate":"0","id":"835700","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"835700","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9780753/","commentUrl":"/forum/en/comment/topic_838559/"},"strings":{"userRole":"","userId":"9780753","contentDraftJs":"{\"blocks\":[{\"key\":\"b6p7o\",\"text\":\"I just ran into this too, all my artifacts gone. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1612607745570","userCommentsCount":"1","userName":"Perongeluk","createdDate":"1612607758327","editedDate":"0","id":"838559","entityId":"169015","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"838559","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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