At the beginning I would like to ask how to approach Admin of this forum as well as support in game to get answers ? 

My main account was banned for spam on this forum , however i created 4 posts in total , and replying to some ones posts on 3 occasions . If that spamming then I suggest to Admin to look into this Korean person who spamming game discussion for few weeks now and tell if its spam in hes opinion because obviously we have a different opinion what spam means.  

Now my main concern is that is there any support in this game ? from my experience there non existing customer support as all i get is just automated answer in few different languages so far - Portuguese , Italian , Spanish and even in Korean , on every occasion I written in English and yet no answer from real person however when came to payment problem customer support replayed within few hours with aid .

Please give me some answers mr. Admin if you even exist .