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(Notice) (14.05.2019) Server Maintenance

(Notice) (14.05.2019) Server Maintenance

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May 14, 2019, 06:4505/14/19
03/30/19
9
Actually, no,  my experience is that the Server Updates, (the larger of the updates), tend to take a lot longer.  The weekly ones are not so long.  The fact that they are not capable enough to project the timeframe correctly is a good amount of the problem as well but it's one that can be worked out. 
May 14, 2019, 06:4605/14/19
03/30/19
9
True, but that's one of the first times that we have. 
May 14, 2019, 06:5105/14/19
03/30/19
9
This is an absolute fallacy.  We're approaching 120 minutes as of now and still nothing more from the Server or the Developer. Or the "Staff".
May 14, 2019, 06:5105/14/19
07/24/18
3
an update would be nice
May 14, 2019, 06:5305/14/19
May 14, 2019, 06:55(edited)
05/14/19
3

well i'm a new player, i've been hearing good stuff about this game, however 1st thing i notice is i'm unable to log in, then i see there's a maintenance, then i see it was supposed to be 40 mins, theen reading it takes longer but they never say the correct time, then chinese server closing (wow worst than overhit already) then reading all kinds of different things from the ones i've been told which makes me re-think about this game.


I saw some videos on youtube and i was like nice, they got this cool community managers, but if they lie with something as simple as maintenance times, i wonder what will expect me once i play


And i mean, you can't expect the exact maintenance times, there's always delays, but 40 mins to the 5-6 hrs people say i usually takes, is a BIG BIG difference
May 14, 2019, 06:5405/14/19
03/30/19
9
Yes, but one will not be coming. They'd rather keep everyone in the dark for as long as possible. Ebonyrose said:

an update would be nice

May 14, 2019, 06:5505/14/19
15
Why all the complaints? Do we want some new and big content? I'd rather wait and get it done right the first time. The last update I think they did a quick launch and caused a lot of issues. Just sit back and relax, enjoy Real Life. They will be done when they are done. Compensation is more for major issues so stop asking for it all the time. A few hours offline isn't that bad. They have made major changes lately that everyone has or should have appreciated, they are listening to us finally and doing what they can in my eyes. Stop whinging all the time. 
May 14, 2019, 06:5705/14/19
05/14/19
2

I hope the servers come back up soon, but delays don’t mean they didn’t do due diligence. You find things in a system supporting 6+ million users that you can’t foresee in dev and qa environments. It’s tough to balance quick fixes, stable performance, and avoiding regressions with a rapid deployment.

Still, giving themselves a wider, more realistic window would be nice for those of us that hold off on sleep hoping to get a few more missions in before bed. I’d be asleep right now if it weren’t for my expectations.
May 14, 2019, 07:0105/14/19
05/14/19
3

HellishVisions said:


I hope the servers come back up soon, but delays don’t mean they didn’t do due diligence. You find things in a system supporting 6+ million users that you can’t foresee in dev and qa environments. It’s tough to balance quick fixes, stable performance, and avoiding regressions with a rapid deployment.

Still, giving themselves a wider, more realistic window would be nice for those of us that hold off on sleep hoping to get a few more missions in before bed. I’d be asleep right now if it weren’t for my expectations.

100% agree, i remember this game maplestory which did the same for a while, taking a maintenance and saying it would be for 2-3 hrs then extending it every time, until they decided just to say it will take 5-6 hrs moreless.


Why is this important? people play from different parts of the world, so is not the same time everywhere, some people play at night before sleep, or any random hour, when you say it will take 40 minutes there are some players who may plan ahead to be free after 40 minutes, but if you actually take 6 hrs with no updates you will have them waiting and wasting their time.


Yeah is easy to say go out and enjoy real life, of course we all should just do that, but some people are hardcore gamers who actually don't do that.
May 14, 2019, 07:0405/14/19
03/29/19
1
Well,... I do not understand that is so complicated to expose a set of stupid proxies which would tell us a status on login attempt... I was searching for this thread quite some time! My opinion is still the same - fire the guy who is responsible for operations! If this was any other production system (and not only some game where you can f*** on your players everyday), it would have already happened!!! My attitude is to leave the game if such things happen again. 
May 14, 2019, 07:0405/14/19
05/12/19
205
Downtime is already 2h 
May 14, 2019, 07:0505/14/19
May 14, 2019, 07:07(edited)
02/25/19
5
wow, the hamster have two bottles of vodka last nite and strucked on the power pack, shorting every main circuit of the server farm, major issue! goodluck on that. dial 911 if u may. lol
May 14, 2019, 07:0605/14/19
05/14/19
3
yup, is like basic for a game to have a banner saying it is under maintenance with an estimated downtime, for people who didn't log into the game the whole day and don't care about forums, theyjust want to play, is not the same getting this "check your internet connection" than "game is under maintenance"
May 14, 2019, 07:1005/14/19
08/19/17
2
and now more than 4h down
May 14, 2019, 07:1205/14/19
04/05/19
97
LumberGunnar said:

and now more than 4h down
you are bad at math.  it's just over 2
May 14, 2019, 07:1805/14/19
03/28/19
4
Update?..40 mins turned into 2.5 hours now!
May 14, 2019, 07:1805/14/19
04/01/19
17

Man some people need to get a life... Go outside, get some sunshine, talk to someone.


It's going to be ok
May 14, 2019, 07:2005/14/19
05/11/19
5

Easy for you to say, you probably have a RL! Lot of us don't have one...


May 14, 2019, 07:2405/14/19
07/24/18
3
Snufalafagus said:

Man some people need to get a life... Go outside, get some sunshine, talk to someone.


It's going to be ok
a shame we do not all live in the same spot on this tiny world, as it is after 3 am here, not much sun. I am a night shift worker on my night off, was hoping to play a little.
May 14, 2019, 07:2505/14/19
05/14/19
2
It’s just after midnight in my local time. There is no sunshine to go out and get. Insomnia is so lonely. :(