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Update Highlights 2.20

Update Highlights 2.20

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Sep 18, 2020, 02:2409/18/20
08/23/19
566
Заметьте админы не как не комментируют убийство Rotosa. Ибо сказать то нечего. Не игра стала а помойка. Притом зачем? Сейчас много подобный продуктов на рынке. ЛЮди и так уходят, дык вы еще и больше их злите. Да я пока играю, но не копейки в вашу зп больше от меня вы не увидите. Арену просто запросил, хожу только кб бью и дракона фармлю. Нервы целее будут. 
Sep 18, 2020, 10:4009/18/20
09/18/19
1
35 min and CB dont reset... nice update...  
Sep 18, 2020, 15:3609/18/20
Sep 18, 2020, 15:37(edited)
04/22/20
11

this last update is big joke.. really is not working at all... they had so little time to put it corectly? nothing good at all... really very bad experience....

and also tournaments bugged.. started pulled shards and dissapear... and funny thing >???? i got points before i even summon shards so it was predicted already all rare... great lies in this busines lol :D no words for it... very dissapointed with all going on and regrets of money...game laggy not working and tousand times server down... yikes...


Sep 18, 2020, 15:3809/18/20
Sep 18, 2020, 15:49(edited)
04/22/20
11

after server down i lost my 900gems???? lol... 



mr plarium i lost 900gems after shot down server.. would like to get them back i dont understand whats happen i didnt spend them... saved them for farming mino my god..
Sep 18, 2020, 18:0309/18/20
Sep 18, 2020, 18:05(edited)
02/13/20
5
Looks like you messed up the whole game, lagging missing gems missing keys you guys are just batting a thousand on doing anything right! Who is testing these updates a monkey that smokes and only has one eye and the other one is cloudy? Stop using your game to give the whales what they want and fix the stuff for the regular players you are going to lose more of your player base or a lot of medium spenders like me.
Sep 18, 2020, 19:4909/18/20
02/23/20
2

It's taking multiple attempts to log in. Lag is out of control. It takes ages just to close the stupid popups which sometimes leads to disconnection. Don't even think about trying to upgrade equipment...


Time to hire new beta testers. 
Sep 18, 2020, 20:3909/18/20
04/22/20
11
como0ooon plarium i want refund my gems i lost on account>?>?? you must kidding.... i saved them for mino so would like to get them NOOOW... dont care bout code mistakes or whatever.. comon thats are mine .. so hope will get them back... is just big B... whats happening last days
Sep 19, 2020, 05:3409/19/20
03/27/19
133
i have no audio in dungeon or sometimes getting wrong sound  
Sep 19, 2020, 10:5009/19/20
02/03/20
3
I just lost a lot of gems on my account is that normal ?? 
Sep 19, 2020, 11:5009/19/20
04/22/20
11
I lost also and nothing happen...... they didnt even say something or make it back... am sooo upset in this game... really is all broken ... if they dont give my gems back.. i will make sure it will know everybody everywhere...
GreenKnightCommunity Manager
Sep 21, 2020, 12:3909/21/20
04/06/20
582

Hello!

90 min and CB still don t reset...and i got lag everywhere in the game...5-20 sec lag
It's taking multiple attempts to log in. Lag is out of control. It takes ages just to close the stupid popups which sometimes leads to disconnection. Don't even think about trying to upgrade equipment...

Sadly there are currently lags in the game due to the post-release technical difficulties. While most of the issues have already been fixed, we are still working on several things and monitoring the server well-being.

Thank you for your patience.

i have no audio in dungeon or sometimes getting wrong sound

This is one of the post-release issues we had. Currently, this particular bug should not occur. If you see it again, please report it to our support team.

BANJOFUZ369 said:

after server down i lost my 900gems???? lol...
mr plarium i lost 900gems after shot down server.. would like to get them back i dont understand whats happen i didnt spend them... saved them for farming mino my god.. 

We are sorry that such a situation has occurred. Please contact our support team to resolve this issue.


You can contact our support team by this link:

https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492


Have a nice day.
Sep 21, 2020, 13:1609/21/20
04/22/20
11
I did contact them already and as i expect .... rude unhelpful doesnt care at all because they think is untouchable?? but is same like robber something or lie in contract or whatever you want to call it because i paid for something i got and then i lost it due Plarium unstability and unprofessional execution of patches which are we waiting months to then be game destroyed weeks... and dont care at all about your customers ? only for whales who spends tousands? i spended also bit cash not tousands but some and didnt care.. and got answer we stated already we not returning anything??? what a BS... but as i said i will let know on every mass grp pages how you treat ppl , fb and so on.. also will ask in business inspection office if is that legal that due game issues i lost things i bought and got that rude unprofessional answer which i was waiting 2 DAYS for... 
GreenKnightCommunity Manager
Sep 23, 2020, 09:0309/23/20
04/06/20
582

Hi!

Banjofuz369 said:


I did contact them already and as i expect .... rude unhelpful doesnt care at all because they think is untouchable?? but is same like robber something or lie in contract or whatever you want to call it because i paid for something i got and then i lost it due Plarium unstability and unprofessional execution of patches which are we waiting months to then be game destroyed weeks... and dont care at all about your customers ? only for whales who spends tousands? i spended also bit cash not tousands but some and didnt care.. and got answer we stated already we not returning anything??? what a BS... but as i said i will let know on every mass grp pages how you treat ppl , fb and so on.. also will ask in business inspection office if is that legal that due game issues i lost things i bought and got that rude unprofessional answer which i was waiting 2 DAYS for... 

Please send your support ticket number, so I could further look into the matter.

Sep 23, 2020, 12:0209/23/20
04/22/20
11
2292428..............2292470
GreenKnightCommunity Manager
Sep 24, 2020, 11:5909/24/20
04/06/20
582

Hi!

Banjofuz369 said:


2292428..............2292470

Our support team cheeked account from those tickets, and gems were traded for shard beforehand. There was a validated shop action. 

Have a nice day.

Sep 24, 2020, 13:5609/24/20
04/22/20
11
yea same answer as i expected... but i didnt use them for shards because i bought packs... i will make sure to tell ppl about it... because was not on my side mistake or bought as was said... and also not spend a penny anymore..
Sep 24, 2020, 18:5809/24/20
07/20/20
4
absolute crap...spent over 500 usd in the last 2 months..for bs...keep getting kicked from server...do tournaments and these people take my energy and dont give me fricking points for te tournament im in at the time..just absolute bull crap this is ran very very very poorly...i want my 500 dollars back honestly
Sep 24, 2020, 20:3609/24/20
07/20/20
4
omfg PLEASE FIX THIS STUPID GAME!!!!!.IM SITTING HERE GRINDING THE SHIT OUT OF THE SPIDER EVENT..AND UR JUST HAPPY AS ALL SGIT TAKING MY ENERGY..BUT UR NOT GIVING ME ANY DAM EVENT POINTS MAN!!!WTF!!!!
Sep 25, 2020, 05:1709/25/20
05/25/20
2
anyone else having login issues?  tried multiple times. rebooted computer. restarted network. still an issue so it's prob game as other apps work.
Sep 25, 2020, 05:2509/25/20
09/02/20
1

roguedog said:


anyone else having login issues?  tried multiple times. rebooted computer. restarted network. still an issue so it's prob game as other apps work.
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