(Notice) (29.05.2019) Hotfix 1.7.2 Is Now Available

61 Reply
Community Manager
29 May, 2019, 9:52 AM UTC

Hello everyone!


As of now, Update 1.7.2 is available for Google Play users. Those of you experiencing issues with Battles freezing and crashing, please update your game to this version. We've implemented several fixes that should resolve the problem. 


We will need to monitor how the dynamic changes for at least 24 hours. Once we are certain the problem is fixed, there will be compensation for the recent issues in the game. Thank you for your patience!




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2
User
29 May, 2019, 11:43 AM UTC
calm down man -_-
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1
User
29 May, 2019, 12:44 PM UTC

I believe that if there are no important news, many users will leave the game as is already happening.

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5
User
29 May, 2019, 12:47 PM UTC

this thing is starting to be stressful

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1
User
29 May, 2019, 12:57 PM UTC

We will need to monitor how the dynamic changes for at least 24 hours. Once we are certain the problem is fixed, there will be compensation for the recent issues in the game. Thank you for your patience!




So will the Maintenance be 24 hours long?
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0
User
29 May, 2019, 1:13 PM UTC

Molti utenti affezionati e soprattutto paganti si stanno annoiando. Vorremmo solo capire se avete intenzione di dare un motivo per continuare a giocare o ci state consigliando di cambiare gioco.

La vostra assordante assenza sta diventando un pò troppo fastidiosa. 

Dateci qualcosa di nuovo, ma non solo perchè la pretendiamo ma soprattutto perchè non fate altro che promettercelo INUTILMENTE

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2
User
29 May, 2019, 1:14 PM UTC

it is better to correct a mistake on my account. I have 57 level of and nor one Legend hero.

Клан - Futurama (FTRM) "Выше нос, начинки для гробов!" ©
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5
User
29 May, 2019, 1:31 PM UTC
Same as threshal, cant believe that in this levels and having more than 200 blues i still have no legends
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3
User
29 May, 2019, 9:33 PM UTC
yep all lies! pay to win game full of bugs!
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Community Manager
30 May, 2019, 8:10 AM UTC

ssgamer said:


So go ahead n remove this.. 

Because this dev knows it.. 


It's a game,  they want blood, sweat , tears, and our money..


IT'S NOT.      LIFE

As far as I can see, your previous post has broken forum rules and was removed because of that. I can understand being frustrated, but that frustration needs to be expressed properly in accordance with the aforementioned rules. 


TRESHALINDMITRIY said:


it is better to correct a mistake on my account. I have 57 level of and nor one Legend hero.

It's unfortunate, but it's RNG and not connected to the technical issues. You'll get your Legendary Champion eventually, the majority of veteran players do simply because of how eventuality works. And the drop rates are available openly, you can view them in the Info tab of the Portal and calculate how many Ancient Shards it takes on average to summon a Legendary, then get an idea of where you are at.



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User
30 May, 2019, 9:26 AM UTC

Hi.


Seems like hotfix had not fixed anything. The game  still crashes and freezes. So what would be the next step? As I guess the update with the new content, as well as the compensation, will be postponed now? 
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1
User
30 May, 2019, 9:53 AM UTC

the end of May was supposed to be a lot of new things in RAID

including new fusion


Today is already 30/05/2019

the only thing that happened in May is a weak three-day event called a tounament 

and lots of stability problems

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2
User
30 May, 2019, 10:38 AM UTC
Summ190 said:

the end of May was supposed to be a lot of new things in RAID

including new fusion


They didnt mantioned it will be in May 2019 :) Old joke, sorry.
When the light begins to change - I sometimes feel a little strange. A little anxious when it's dark...
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1
User
30 May, 2019, 10:56 AM UTC
更新到最近的1.7.2版本,问题仍然存在,但是发生的比次数之前要少,载入界面卡死问题没有完全解决。
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User
30 May, 2019, 3:01 PM UTC

Hi, im a raid player since the beta, and i see this games future possibility, but in this year i already past a same situation with Anthem on ps4...this games type need a continuos support and comunication to stay alive, but i think you know that. The problem in this moment (but is only my opinion) is caused by the locked section in the game (Sky tower, faction wars, another race...) because increase the hype but not introduce anymore.

Now, we not pretend the newest mode in the game anytime, but reading the last advice two time and see no changes make we tired and little angry, beacause we love your game and need news for continue to play. The farming, in long time become so tired.

In conclusion thx for your work, but please talk with us, just for not escape from our lovely raid.


Sorry for my english i hope you can give me an answar Marius. Thx


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2
User
30 May, 2019, 7:36 PM UTC

Tbf I have crashed less lately but still odd one or two

And no change to the normal sewers 3* chest gloves hands atk % artifacts challenge :(
kev
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1
User
30 May, 2019, 7:39 PM UTC

Hey, did they fix the three star artifact drop rate issue yet? I'd like to finish 6.2 and 6.3 for the artifact mission, but around ten 3 stars per 150 attempts is to prohibitive. Given the fact that I have max stars in normal and brutal, I'm wondering if the rate 3 star gear drops in easy is nerfed to prevent silver farming? (please imagine any rude, vulgar, defamatory, accusatory and / or all caps insult you like here) 

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Community Manager
31 May, 2019, 8:12 AM UTC

Angry Lady said:


Hi.


Seems like hotfix had not fixed anything. The game  still crashes and freezes. So what would be the next step? As I guess the update with the new content, as well as the compensation, will be postponed now? 

Hey there! It does appear that the fix was not enough to fully resolve the issue. QA and Support gathered a sizable list of people that are still affected, they are investigating it further. This particular bug is a non-trivial one and, unfortunately, fixing it is taking far longer than expected.

 
Compensation will definitely be provided, but we need to decide specifics once the problem itself is well and truly removed.


Leftbauer said:


Hey, did they fix the three star artifact drop rate issue yet? I'd like to finish 6.2 and 6.3 for the artifact mission, but around ten 3 stars per 150 attempts is to prohibitive.

No, this hotfix contains no balance changes. The challenges that you speak of are due to be fixed in one of the upcoming Updates. We'll be sure to include that fix in the Patch Notes when it happens.


ssgamer said:

Okay, so players are cursing but mine are breaking rules? 
Explain that
I'll post here, 18 accounts posting bad words, and all I say is turd? 
What year are you living in?
OR was it. 
PLARIUM robbed me. 
Try again
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It was not profanity that your post was removed for, no. Though profanity can cause posts to be deleted as well - I adjust or remove it when I see it. And, as has been noted, compensation will be decided upon when the issue with stability is fixed.

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User
31 May, 2019, 1:21 PM UTC

Hey Marius, to you directly or any other Community Manager..


When is the fusion or update that was mentioned for the end of May estimated to arrive? 

Let’s get a real answer perhaps?
If your actions inspire others to dream more, learn more, do more and become more, you are a leader. - John Quincy Adams
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Community Manager
31 May, 2019, 1:34 PM UTC

Tekstons said:


Hey Marius, to you directly or any other Community Manager..


When is the fusion or update that was mentioned for the end of May estimated to arrive? 

Let’s get a real answer perhaps?

Hey, Tekstons. I only ever give real answers - at least the best of my ability ;) End of May was the first estimate, but extra Fusion options have been postponed. I have no information on when they will become available as of now, but I expect there will be a teaser beforehand once we have a set date.

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