Update News!

29 Replies
Anne Bonnie
Administrator
8 February, 2017, 1:29 PM UTC

Update News!

Check Out the New Features Now!


Ahoy there, Captains!


This week, we’ve fixed some bugs and made the following important update:


- New Construction Quests have been added to complement the new Building levels now available. Upgrade your Buildings to new heights and get Rewards. Check the Quests menu!


- Expired Rewards for completed Brotherhood Adventures are now properly displayed in the Smuggler's Den.


- Various minor localization bugs have been fixed.


- Various minor interface bugs have been fixed.


Arrh, that's enough chatter for now, Captains - get yerselves on deck and unfurl the main, I can hear cannons in the distance!


Piratically yours!

Captain "Bonnie" Anne O'Malley


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User Deleted
10 February, 2017, 12:45 PM UTC
new email bug created.....
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kaama1908
10 February, 2017, 2:51 PM UTC
ID 10 T error. no further comment required.
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otto
10 February, 2017, 3:03 PM UTC

kaama1908 said:


ID 10 T error. no further comment required.

This update was a downdate. Mail crashes the whole game.

Now now, no need to insult an idiot. even an idiot would have tested before going live.

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awmllr
10 February, 2017, 6:45 PM UTC
Wheel of Fortune still stuck on barrels offer. Over two weeks now.
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Crowbar
Moderator
10 February, 2017, 7:51 PM UTC

awmllr said:


Wheel of Fortune still stuck on barrels offer. Over two weeks now.

Barrels offers are lame even when you get just one, let alone weeks in a row. 

I was told that this is, for the time being, handled on a per-player basis, meaning you should submit a ticked asking them to unstuck it. Give them a few days to respond, please.

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usamsn400
10 February, 2017, 11:53 PM UTC
ahoy everybody!
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Kaptain Kidd
10 February, 2017, 11:59 PM UTC

Greetings pirates 

And exactly which bugs did they fix Anne ???

They fixed zip and managed to create a few more 

Again well done Plarium 

 But your new offers with special rewards for tokens makes up for this   Not

Perhaps the developers should learn their jobs properly or go back to working on games like pong 

Cheers 

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greyangel2017
11 February, 2017, 3:17 AM UTC

Thanky you


runt was here
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j_c_ledezma
13 February, 2017, 6:50 AM UTC
One of my boost's (for 1 hr) did not take when I tried to update my Capt's Den... What do you suggest?
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Alyona Kolomiitseva
Community Manager
13 February, 2017, 11:49 AM UTC
Kaptain Kidd said:

Greetings pirates 

And exactly which bugs did they fix Anne ???

They fixed zip and managed to create a few more 

Again well done Plarium 

 But your new offers with special rewards for tokens makes up for this   Not

Perhaps the developers should learn their jobs properly or go back to working on games like pong 

Cheers 

Do you mean something specific?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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r666645
10 March, 2017, 12:44 PM UTC
awmllr said:

Wheel of Fortune still stuck on barrels offer. Over two weeks now.

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Alyona Kolomiitseva
Community Manager
10 March, 2017, 1:05 PM UTC

r666645 said:


awmllr said:


Wheel of Fortune still stuck on barrels offer. Over two weeks now.

If you're having the same issue, please report it to Support: https://plariumsupport.zendesk.com/hc/en-us/requests/new

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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awmllr
11 March, 2017, 4:28 AM UTC
Alyona Kolomiitseva said:

r666645 said:


awmllr said:


Wheel of Fortune still stuck on barrels offer. Over two weeks now.

If you're having the same issue, please report it to Support: https://plariumsupport.zendesk.com/hc/en-us/requests/new

It has, I said HAS been reported no less than 4 (FOUR) times already. YOU reported it.
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Alyona Kolomiitseva
Community Manager
13 March, 2017, 12:30 PM UTC
awmllr said:
It has, I said HAS been reported no less than 4 (FOUR) times already. YOU reported it.
Each player should report their issues individually. I cannot pass this info to Support. If you have already contacted them, please wait for the reply.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Snowgoon
14 March, 2017, 11:25 AM UTC

Alyona Kolomiitseva said:


awmllr said:

It has, I said HAS been reported no less than 4 (FOUR) times already. YOU reported it.
Each player should report their issues individually. I cannot pass this info to Support. If you have already contacted them, please wait for the reply.

This problem has been reported on all games, on all forums and support are well aware that this problem has existed for months - we have seen 2 reports that this problem has been fixed.
It has not been fixed. It is a GLOBAL problem that is affecting most players and the cause needs to be discovered and rectified urgently.
It is clear that we can have no confidence in plarium's attempts to fix ANY of the problems in their plethora of games. Maybe they have too many games now and inadequate staffing levels to deal with these issues, especially on browser based games


We are also STILL having problems with Galleon Speeds, even though we were assured that this has also been fixed.


We send galleons to our enemies at normal speed - http://prnt.sc/ejs0n4

and they return at supersonic speed - http://prnt.sc/ejs3nt

but this is an illusion. If we refresh we see the galleons returning at normal speed - http://prnt.sc/ejs4at


Every week you claim  - Various minor localization bugs have been fixed.- Various minor interface bugs have been fixed.
but you are like incompetent doctors who only treat the symptoms of a disease but allow the patient to die because you do not cure the disease itself.
You are wasting your time, and you are wasting our time (and money)


We are still waiting for at least FIVE major updates which have been denied to this game, but were added to other games MONTHS ago

Hanging on in quiet desperation is the English way - Pink Floyd - http://prnt.sc/dv923b
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Alyona Kolomiitseva
Community Manager
15 March, 2017, 10:25 AM UTC
Snowgoon, some issues require more time for fixing. Don't worry, time will come and they'll be fixed as well.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Petre
19 March, 2017, 9:35 PM UTC

Anne Bonnie said:



- New Construction Quests have been added to complement the new Building levels now available. Upgrade your Buildings to new heights and get Rewards. Check the Quests menu!


I haven;t had a Construction Quest since upgrading my Captain's Quarters to Lvl 13.

I thought it was a glitch.

Then I got a new research quest to build the Manufactory.

Now, again, there's no Construction Quest...

I read here that there's supposed to be new quests for buildings Lvl 20-25.

Am I experiencing some sort of bug, or is the "New Construction Quests"announcement wrong?
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Crowbar
Moderator
20 March, 2017, 9:27 AM UTC

Petre said:


Am I experiencing some sort of bug, or is the "New Construction Quests"announcement wrong?

I'd say it's a bug, since I have quests for Distillery level 21 and Schooners level 21, making me think that the announcement is correct.

Raise a ticket with the Support, so they can take a peak inside your acc and figure out what's wrong.
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Petre
20 March, 2017, 1:03 PM UTC
Crowbar said:

I'd say it's a bug, since I have quests for Distillery level 21 and Schooners level 21, making me think that the announcement is correct.
Raise a ticket with the Support, so they can take a peak inside your acc and figure out what's wrong.
Thanks for the link, i submitted a ticket there.
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