Raid total loss

2 Replies
User
9 January, 2018, 5:09 PM UTC
my 10 100k raids gave me 1m on raid status list last night - 8 hrs later my 10 100k raids are still listed, but my total shows as 833k.  Why?
UTC +8:00
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Technical Support
10 January, 2018, 9:59 AM UTC

Hello, Captain!

The reported case cannot be classified as a bug since this is a part of the regular gameplay. I have moved your topic to Game Discussion thread.

Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +0:00
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Community Manager
10 January, 2018, 3:40 PM UTC
Hello, Captain. We're absolutely sure that there is no issue with our raiding system. Global bugs are eliminated here. But your case looks like an individual visual glitch. Cache clearing helps in most cases like that. 
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
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