Please shut these people down

11 Replies
CaptChuckles
12 March, 2017, 9:50 AM UTC
http://prnt.sc/eixzbq
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User Deleted
12 March, 2017, 11:11 AM UTC
yeah right like that will happen 
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Maineman35
12 March, 2017, 12:42 PM UTC

I just received that offer, again, this morning. I've brought it to Plariums attention several times. It leaves me to wonder if it's another 'Plarium' ploy to separate us from our money. Also, I can't seem to be able to write a ticket. Every path I take sends me to FAQ's.

And it took me about 45 minutes to type out this short message because of Plariums lag.

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Crowbar
Moderator
12 March, 2017, 1:59 PM UTC

Maineman35 said:

I just received that offer, again, this morning. I've brought it to Plariums attention several times. It leaves me to wonder if it's another 'Plarium' ploy to separate us from our money.

If it is, I think it's a pretty dumb one. Personally, I believe it's just some scammers and those who accept their "offer" will end up scammed. Won't feel sorry for them. 

Maineman35 said:

 Also, I can't seem to be able to write a ticket. Every path I take sends me to FAQ's.

https://plariumsupport.zendesk.com/hc/en-us/requests/new

Maineman35 said:

And it took me about 45 minutes to type out this short message because of Plariums lag.

I get lags only when writing new private messages (not replies). I gave up on it, and I write them in a text editor and just copy/paste/send them here.

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Kaptain Kidd
12 March, 2017, 3:48 PM UTC

Greetings pirates 

http://prntscr.com/ej174h

How is this even possible ?

This clown is using Plariums name and site to peddle his wares 

Of course it is a scam 

But why would Plarium allow this in the 1 st place 

We have been told for months now about how great the security is here and there are no back doors 

Or hacks because of this great security 

Yet this offer is being generated and pm ed to players  about every two weeks 

?????????

Cheers

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Alyona Kolomiitseva
Community Manager
13 March, 2017, 12:38 PM UTC
Kaptain Kidd said:


We have been told for months now about how great the security is here and there are no back doors 

Or hacks because of this great security 

Yet this offer is being generated and pm ed to players  about every two weeks 

?????????

What they offer can be obtained by gameplay. They are not using any cheats for that. Unfortunately, we are unable to detect and block such accounts before they start spamming. We can only react when players report them to Support.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Mule
13 March, 2017, 7:14 PM UTC
L O L
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Snowgoon
14 March, 2017, 4:43 PM UTC

Alyona Kolomiitseva said:


we are unable to detect and block such accounts before they start spamming. We can only react when players report them to Support.

Nonsense.

Even if 'Master' created new havens every week he should not be able to spam the entire server with one click

All of his message have the same timestamp


Your site security is bogus, especially anything connected to mail.ru


Even your main site security failed at the weekend and we were all locked out for hours


p.s. When did you move your server to San Francisco?  - http://prntscr.com/ejwnvg

Wasn't it in Colorado last month? ... and India before that?
You do seem to be moving around a lot

Hanging on in quiet desperation is the English way - Pink Floyd - http://prnt.sc/dv923b
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bonniekennedy999
15 March, 2017, 2:27 AM UTC

So Plarium's mail is hacked but no way any other hackers can do a thing on the servers, security be NSA tight. 


I own a bridge in Brooklyn, want ta buy it?
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Crowbar
Moderator
15 March, 2017, 9:58 AM UTC

bonniekennedy999 said:


So Plarium's mail is hacked but no way any other hackers can do a thing on the servers, security be NSA tight. 

It was not "hacked". From what I see above, the SSL certificate expired, which is irresponsible on Plarium's side, but it's nowhere near "being hacked".

As for spam messages, it's the same problem as with other bots: it's easy to automate actions. Why don't parrots have limits per minute and per hour is beyond my understanding, but it's - again - not "hacking".

In short, automating actions in the game is too to be worth "hacking".  At least we can rest assured that our accounts are reasonably hack-safe.
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Icy
Moderator
17 March, 2017, 9:05 PM UTC

Concerning the time stamp it is possible to send out at least 30 per hour. Using the keyboard paste command. How they can spam the entire map though that part is beyond me. 


If I were plarium though, I'd try to find a way to go thru legal channels to trademark their name on any possible site. And reserve all possible .info .net .ru  ect...


But the last part is my personal opinion
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toggit
17 March, 2017, 10:47 PM UTC

I have also had problems with the russian mail service often waiting 4 or 5 minutes for it loading on chrome and getting error messages about security - the russians could easily find a back door here. There are problems with this service


My mail.ru seems to control all text on screen including chat. league chat, private messages and battle reports etc which might explain all the phantom messages and battle reports




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