SUPPORT LINK

4 Replies
Frank Connett
4 March, 2017, 7:02 PM UTC

WOW I guess you can't tell us to submit a ticket anymore.


WHY HAVE YOU TAKEN AWAY THE LINK TO SEND SUPPORT A PROBLEM?????


Have you been so inundated with the report of phony accounts/Havens and your RuAL Account. Yes I know Plarium is RuAL (Employees of Plarium) that you had to totally screw up the help pages?

And now you start cheating when we make a purchase. Where is the link to report this and get it resolved?

UTC +0:00
awmllr
4 March, 2017, 8:57 PM UTC

https://plariumsupport.zendesk.com/hc/en-us/requests/new


Will this link work for you Frank ?

UTC +5:00
Frank Connett
5 March, 2017, 1:06 AM UTC

Yes Thank you that Link Works.


Can you please explain why you can't get to it thru the support forum?
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Crowbar
Moderator
5 March, 2017, 11:03 AM UTC

Frank Connett said:


Can you please explain why you can't get to it thru the support forum?

You can. Click on any question and below it click on "Submit a request":

The old system also had it quite hidden (a simple link under some big icons).

UTC +0:00
Raventor
5 March, 2017, 10:35 PM UTC

Frank Connett said:



"Have you been so inundated with the report of phony accounts/Havens and your RuAL Account. Yes I know Plarium is RuAL (Employees of Plarium) "



Hello Frank, Can you supply evidence of this please?


Regards Raventor

“In the midst of chaos, there is also opportunity” Sun Tsu
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