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On the edge of quitting the game due to massive cheating and hacking

525 Replies
Dalira
27 October, 2016, 11:21 AM UTC

Crowbar,


can you confirm that our CM has forwarded all the complaints *and* the "proof" to Plarium? (Screenshots, Names we have given you, coords, strange oocurances etc.) We understand your position well, and i appreciate it personally that you tell us, how Plarium is working and what they want to see.


It just doesn't sound too good, if Mods are trying to hand out some explanation how RuAL could have possibly done this in a legit way, that looks pretty much like defending RuAL and the phlegmatism of Plarium. (I just point here to the obviously manipulated Screenshot, the discussion that this happened on a russian server and we are here on a non russian server etc... That was totally unasked for.) Especially since there is no way to have this done without massive cheating.


So the question remains, has that CM with the russian-like nickname passed the info to Plarium, and ALL of the info? Otherwise it might be much more wise to approach Plarium directly. And yes, i do not trust anyone anymore here.


Game is dead anyway, since everything bought with real life money, everything collected ingame with a lot of effort, is worthless now. So you have collected 20K rubies by trying hard to win prizes? Worthless, since cheaters can have them just by pushing a button. So you got those first 1000 SoL? Worthless, because others, who play for barely 8 weeks, will have them due to scripting and cheating. And they will have so much more than you can ever imagine to have.

So you are struggling for ressurces and are happy to have your production line running? Worthless, since others, who are obviously cheating, have unlimitd access to all kind of ressources.


Sorry, the game is totally dead. And i wonder how stupid Plarium hast to be not to act strictly. Yes, this is stupid.
UTC +7:00
Alyona Kolomiitseva
Community Manager
27 October, 2016, 11:39 AM UTC
Dalira said:

So the question remains, has that CM with the russian-like nickname passed the info to Plarium, and ALL of the info? Otherwise it might be much more wise to approach Plarium directly. And yes, i do not trust anyone anymore here.

Yes, I have passed the whole info to the in-game security specialists. Moreover, the information was passed through multiple channels - not only by me, but also by Support agents. 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Mae
27 October, 2016, 11:47 AM UTC

David hamilton said:


As i don't like what happened this couple days , i don't mind RuAl to join the party.


People forgot that Pilgrim slayer , NSF , CB, dragon fire and Storte ruled the game for so long until they became tyrant and bullied small BH like mine.

So why i should feel sorry for them , well i don't.

I don't mind the presence of 1 tyrant Bh like RuAl who will rule the 7 sea from now on and crash NSf + PS + DF + CB.


i am actually start to enjoy this.

At first my BH was blackmailed by RuAl but then i don't have anything to give , nor presdios or bastion.


PS got what it deserve and soon NSF will follow.


Plarium already said RuAl are not cheaters , but whether that's true or not , it doesn't matter , they are here to stay and kick PS + NSF + Cb out of the top ( i keep saying that because they bullied my Bh couple times ).


I wish RuAl Bh start posting there prize's wining so we can see how they get there troops.


RuAl welcome to the english server and happy hunting.

Hi David Hamilton,

i know player from little BH's that bullied little player in bigger BH's. That needs no big BH only one big coiner. And as you see, we are playing with a third-party-software. To be full of malicious glee is one thing, to post a welcome to this seems really strange and unsuitable.

UTC +2:00
Blasphemy
Moderator
27 October, 2016, 12:01 PM UTC

David hamilton said:


As i don't like what happened this couple days , i don't mind RuAl to join the party.


People forgot that Pilgrim slayer , NSF , CB, dragon fire and Storte ruled the game for so long until they became tyrant and bullied small BH like mine.

So why i should feel sorry for them , well i don't.

I don't mind the presence of 1 tyrant Bh like RuAl who will rule the 7 sea from now on and crash NSf + PS + DF + CB.


i am actually start to enjoy this.

At first my BH was blackmailed by RuAl but then i don't have anything to give , nor presdios or bastion.


PS got what it deserve and soon NSF will follow.


Plarium already said RuAl are not cheaters , but whether that's true or not , it doesn't matter , they are here to stay and kick PS + NSF + Cb out of the top ( i keep saying that because they bullied my Bh couple times ).


I wish RuAl Bh start posting there prize's wining so we can see how they get there troops.


RuAl welcome to the english server and happy hunting.

It's not about what is right or wrong what many BH's had coming to them, it's about the balancing of our game,

Rual plays dirty Ive seen new accounts added and old accounts that was used removed from the BH to add new offense to be added

You are missing the whole point of what Rual is, wake up because the game will be over if they dominant the map 

Do you think when they get the rewards they are after they will stop? no they will go after the smaller ones too once they beat the top


I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
Crowbar
Moderator
27 October, 2016, 12:12 PM UTC

Dalira said:

can you confirm that our CM has forwarded all the complaints *and* the "proof" to Plarium? (Screenshots, Names we have given you, coords, strange oocurances etc.) We understand your position well, and i appreciate it personally that you tell us, how Plarium is working and what they want to see.

I have asked her directly, and I can confirm that she did, if you allow me to trust her word. If not, then giving a positive answer is completely impossible.

Let me answer the rest as Crowbar a player, not a mod.


It just doesn't sound too good, if Mods are trying to hand out some explanation how RuAL could have possibly done this in a legit way, that looks pretty much like defending RuAL and the phlegmatism of Plarium.
I understand why you feel that way, but please read why you are wrong with it.

I, for one, allow the possibility that they are better players than I am. I also admit that the only way I see for them to do all that you guys are describing is a massive influx of rubies, whether they were bought for huge amounts of money or some less legal manner. It remains a fact that the money can accomplish all that. This is a pay-to-win game, let's not kid ourselves that it's not.

Troops? Buy them, then send them to prizes and revive them. When the prize gives you a payout, it roughly corresponds with what you sent, plus you get 70% of losses that you revived. It circumvents all the Smugglers' limits on how much troops you can buy. Expensive? Yes, indeed it is, but it is possible.

Sketches? Buy them for rubies, trade them with existing players for resources (I send you resources "for free", you send me the sketches that you don't need),... Possible. Also, much easier with alts, but not impossible without them.

If this still sounds like me "defending RuAL and the phlegmatism of Plarium", please notice that claiming that something is "possible" is not the same as claiming that it is "true". I have no way of knowing if it is true or not. Personally, I suspect a foul play, because I find it hard to believe that someone would spend so much on an on-line game, but my personal belief doesn't prove a thing.

We on Kabam had just one player like this, becoming all time #1 offender merely 2 months after creating his account (on a server that was then some 3 years old!), and I tried to crunch the numbers to prove the cheating. The only thing I proved is that you can buy pretty much anything if you're willing to spend ridiculous amounts of money. And without having access to Plarium's accounts, I can't really check that.

In the end, we're left with Plarium's responses, which we can accept or not, but neither of us can do much about them.

Game is dead anyway, since everything bought with real life money, everything collected ingame with a lot of effort, is worthless now. So you have collected 20K rubies by trying hard to win prizes? Worthless, since cheaters can have them just by pushing a button. So you got those first 1000 SoL? Worthless, because others, who play for barely 8 weeks, will have them due to scripting and cheating. And they will have so much more than you can ever imagine to have.
I'd agree, but the experience has thought me otherwise. I have full sympathy for the ruby boycott, but I've only seen these attempts fail, as there is no unity among players. As a fellow player, I do wish you luck with your current one, but I really don't think it'll yield the result that you wish for.

UTC +0:00
David hamilton
27 October, 2016, 12:42 PM UTC

@Blashphemy :


what do you want me to do ??


i reported the blackmails to support like everyone else did (i started the post if you remember)

I reported the alte to the support too and told my Bh to do so.

Next thing Plarium say there are not hackers !!!!


I mean seriously , there is no way A company will admit that there product is defected.

Plarium WILL NEVER EVER admit any hack or cheat , they just can't...it will be over for them if they did.

i went to the RU server and saw that RuAl/Smoking aces have around 7 presdios only , they just like to destroy presdios and at one time they will hold a lot of them to get the achives then they will dump them to save defense.


Let's face it , this game is done for, it's not balanced anymore.

UTC -8:00
BornInTheStorm
27 October, 2016, 12:53 PM UTC

crowbar:


please dont use hypothetical speculations to try answer questions we raised, while we were told to come with irrefutable evidence. and i think you are wrong seeing this as a boycott action, its just the consequence of loosing the consumers trust. every major brotherhood member now knows how easy their investment can just disappear, in most suspicious circumstances, and they probably wont receive much support from support.

i agree with this statement though;

In the end, we're left with Plarium's responses, which we can accept or not, but neither of us can do much about them.

hope you understand that being a plarium forum moderator makes you the only way for unheard customers with complaints to try get some answers from the company. it comes with the job you all chose for.


and i do want to thank the CM and moderators for their recent, informative, posts. i hope plarium employees can solve this situation we have now, so we can just continue playing the game we all like and start out like this in the future forum topics. 


thank you

UTC +7:00
Blasphemy
Moderator
27 October, 2016, 1:04 PM UTC

David hamilton said:


@Blashphemy :


what do you want me to do ??


i reported the blackmails to support like everyone else did (i started the post if you remember)

I reported the alte to the support too and told my Bh to do so.

Next thing Plarium say there are not hackers !!!!


I mean seriously , there is no way A company will admit that there product is defected.

Plarium WILL NEVER EVER admit any hack or cheat , they just can't...it will be over for them if they did.

i went to the RU server and saw that RuAl/Smoking aces have around 7 presdios only , they just like to destroy presdios and at one time they will hold a lot of them to get the achives then they will dump them to save defense.


Let's face it , this game is done for, it's not balanced anymore.

Honestly, I don't think Plarium has a clue what's going on in the map

I don't think they have the right tools to catch them,

I know ive gotten many emails asking why the players have to get the proof when it should be plarium, 

That they control the keys to the server, The thing is, whatever they used to build the bots it's not showing up for plarium

Plarium can look into the accounts, but these accounts were built up like sleeping players that come on to roleplay

I know many players here had a few of these in the Global chat, So when they check the accounts that is what they assume they are but fail to look further..........

Honestly im not a Comp genius with this kinda stuff, But these BOT lines been part of the game for how long and nothing ever really has been done, reason why????? ( we all wonder why!! we can just assume ) 

I believe the russian found out how the market sellers were doing it and took advantage of it.........


So my reply is keep turning the info you gather of them to plarium..

that is our only option 


Three Brotherhoods involved on the map destruction

second is Rual not Ruak 




I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
Blasphemy
Moderator
27 October, 2016, 1:11 PM UTC

I know what i just said above is alot for many of you to understand, especially a MOD saying it, but proof as already spoken

And i was flamed for saying this already, but this is my game, it's what i enjoy reason why i keep telling you to fight for the game

and keep sending whatever info you have in... because you are the games only hope, Im not being lazy asking for you to do it, im doing it to, but i have a life out of the gaming community too, I haven't even really raided, since this drama hit our map....

So again, if you want something to happen, it's only going to happen if you get all the information you can..


I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
Smitten
27 October, 2016, 1:22 PM UTC

Alyona,


Please stop avoiding the question. We all can see that RuAL are running accounts through the prizes, using them to attack and then dropping the account out of the BH. Then they bring in accounts from Destroyer BH, and the same people manage the new accounts. They also appear to be using VeteRan BH as a feeder. Is this really the kind of game Plarium wants?


We need to limit BHs to 160 new accounts in their first year and 200 new accounts every two years. when the limit is exceeded, BHs will not be able to add members until they have dropped below the limit.


Please everyone don't tell me about the problems with this solution. It is a way to shut down this machine right now before it wrecks every presidio and every bastion on the map. Plarium can always change this rule later if they need to do so.
UTC +0:00
David hamilton
27 October, 2016, 1:29 PM UTC

Smitten said:


Alyona,


Please stop avoiding the question. We all can see that RuAL are running accounts through the prizes, using them to attack and then dropping the account out of the BH. Then they bring in accounts from Destroyer BH, and the same people manage the new accounts. They also appear to be using VeteRan BH as a feeder. Is this really the kind of game Plarium wants?


We need to limit BHs to 160 new accounts in their first year and 200 new accounts every two years. when the limit is exceeded, BHs will not be able to add members until they have dropped below the limit.


Please everyone don't tell me about the problems with this solution. It is a way to shut down this machine right now before it wrecks every presidio and every bastion on the map. Plarium can always change this rule later if they need to do so.

Why don't you guys post all the screenshot of the raid on your presdios in a separate post where we all can see who raided you and with what and we can investigate a bit on our way..maybe you guys missed something..


Just gather all the screenshot and ask your BH to post them after you create a new post for that.


The only way we can find what happened is by studying those screenshots and the raiders that sent them


https://www.joomag.com/magazine/rual/0799963001471871703?short



This link is RuAl magazine where your raids like the one in there magazine ?
UTC -8:00
Smitten
27 October, 2016, 1:38 PM UTC

David,

You will see the screenshots soon enough in RuALs brag book. We won't be doing that to anyone ever. As a rule, we do not hit smaller BHs unless they make a major attack on us first. For example, we never hit Krusty 2 with anything more than a PvP hit, after they snuck in during a drop and took P138 away from us. The Krusty family has been one of our fiercest rivals since the beginning of the game. But we all stand united in the face of bot BHs. The game is about to die if Plarium does nothing, and your comments about getting what we deserve are unhelpful and completely wrong-headed.
UTC +0:00
David hamilton
27 October, 2016, 1:41 PM UTC

Smitten said:


David,

You will see the screenshots soon enough in RuALs brag book. We won't be doing that to anyone ever. As a rule, we do not hit smaller BHs unless they make a major attack on us first. For example, we never hit Krusty 2 with anything more than a PvP hit, after they snuck in during a drop and took P138 away from us. The Krusty family has been one of our fiercest rivals since the beginning of the game. But we all stand united in the face of bot BHs. The game is about to die if Plarium does nothing, and your comments about getting what we deserve are unhelpful and completely wrong-headed.

mmm that's not entirely true i am afraid.

You guys like to bully and intimidate smaller Bh , your adviser and members too , there is a reason why i changed my forum name from my in game name :)


What i want to say is : what goes around comes around.

I will be waiting for NSF to go down too.
UTC -8:00
Smitten
27 October, 2016, 1:51 PM UTC

David,


What you don't see behind our stronger players is a hard-working BH with a modest game budget. Get your BH out raiding for res, building units, running prizes, and playing PvP to win, and stop complaining about how weak you are.


You are distracting from the issue at hand. The game will be garbage if we don't act together now.
UTC +0:00
User Deleted
27 October, 2016, 1:56 PM UTC
Smitten said:

David,


What you don't see behind our stronger players is a hard-working BH with a modest game budget. Get your BH out raiding for res, building units, running prizes, and playing PvP to win, and stop complaining about how weak you are.


You are distracting from the issue at hand. The game will be garbage if we don't act together now.
amen
UTC +1:00
David hamilton
27 October, 2016, 1:57 PM UTC

Smitten said:


David,


What you don't see behind our stronger players is a hard-working BH with a modest game budget. Get your BH out raiding for res, building units, running prizes, and playing PvP to win, and stop complaining about how weak you are.


You are distracting from the issue at hand. The game will be garbage if we don't act together now.

This is exactly what i was talking about , you guys are arrogant which is something that comes along with power i guess , you should be nice to people otherwise karma will hit you again...i mean RuAl will hit you again -_-


i will be participating with any of your idea and so my Bh too , but we need those screenshot to see who raided and  if he sent 1  raid or 2 with the same offense power.


Actually even screenshot wont help us a lot , cuz we can't see raiders name but your Bh can.
UTC -8:00
Dalira
27 October, 2016, 2:00 PM UTC

David hamilton said:


Smitten said:


David,

You will see the screenshots soon enough in RuALs brag book. We won't be doing that to anyone ever. As a rule, we do not hit smaller BHs unless they make a major attack on us first. For example, we never hit Krusty 2 with anything more than a PvP hit, after they snuck in during a drop and took P138 away from us. The Krusty family has been one of our fiercest rivals since the beginning of the game. But we all stand united in the face of bot BHs. The game is about to die if Plarium does nothing, and your comments about getting what we deserve are unhelpful and completely wrong-headed.

mmm that's not entirely true i am afraid.

You guys like to bully and intimidate smaller Bh , your adviser and members too , there is a reason why i changed my forum name from my in game name :)


What i want to say is : what goes around comes around.

I will be waiting for NSF to go down too.

Even if this would be true, that we are bullying around, WE DO NOT PLAY WITH CHEATED TROOPS!!! And that is a major difference. If you are happy now, that we are down, takebn down by a massively cheating russian hacker-alliance, if THAT makes you happy, i feel sorry for you. Because you totally miss the point:


Those people hacked their way through the game, ruining it for ANYONE, not just for us, but for ANYONE. If you like to compete with people who literally can generate troops without ressources, in no time, without spending money, then so be it. If you like to compete with people, who have unlimited access to rubies, so be it. If it makes you happy that those guys destroy all the Top 10 BHs, so be it. Yes, you will jubiliate as a small BH at the moment, i can imagine that. but just wait a little while more, untill you and RuAL are the only ones left playing this game.


You will be one of the few remaining and actively playing opponents to face RuAL. But yes, you can smile now, since cheaters stroke us hard. If that makes you happy... then so be it. It is short sighted, but i guess human nature in general is short sighted.


The really sad part is, that i have to agree with our Mods here, that Plarium most likely will not have the tools to uncover and look behind the cheating be RuAl. So, under this conditions it might be even true, when Plarium declares RuAL as a non cheating BH. Simply because they can't track down the cheating and scripting and for them everything looks normal.


I feel sorry for you, David Hamliton, if you fail to see that everyone is losing here, not only Pilgrim Slayers as a BH. Every honest gamer, everyone who once bought rubies from plarium is the victim here.


UTC +7:00
Crowbar
Moderator
27 October, 2016, 2:04 PM UTC

BornInTheStorm said:

crowbar:
please dont use hypothetical speculations to try answer questions we raised, while we were told to come with irrefutable evidence.

If you are referring to my "explanation" how these things are possible, then all I can say is that hypothetical is the only way to answer such a question. Believe me, even though I'm not playing on your server, I'd love to know exactly how are they doing this, but I don't. I can only guess, hence being hypothetical. If any of them wishes to "teach me how to play" (with very little rubies and no cheating), I'd be a more than interested.

If you're referring to something else, please elaborate.

hope you understand that being a plarium forum moderator makes you the only way for unheard customers with complaints to try get some answers from the company. it comes with the job you all chose for.
I do understand that, and I think I've showed that I do. I also want to help you guys try to resolve the problems, which is why I explained that going after mods' and CMs' throats is futile. In the end, explaining how things work is probably the best we can do for us all.

and i do want to thank the CM and moderators for their recent, informative, posts. i hope plarium employees can solve this situation we have now, so we can just continue playing the game we all like and start out like this in the future forum topics.
Thank you and I share your hopes. Wouldn't be doing this if I didn't.

Smitten, I don't understand this:

We need to limit BHs to 160 new accounts in their first year and 200 new accounts every two years. when the limit is exceeded, BHs will not be able to add members until they have dropped below the limit.
Just before that suggestion you wrote:

We all can see that RuAL are running accounts through the prizes, using them to attack and then dropping the account out of the BH.
If they use an account to hit and then drop it, then a limit of 16 accounts wouldn't make a difference, let alone 160. So, what am I missing in your solution?
UTC +0:00
User Deleted
27 October, 2016, 2:04 PM UTC

@ DAVID -what are you trying to do here ?

you get your @ss kicked by stronger players who who use money not cheats -everything by the rules , i don't see any the problem in that

and your previous post how you like to see cheaters killing all top ranked brotherhoods are hypocrisy  

even if  some of us don't like those big strong players we need see bigger picture here in this particular case

UTC +1:00
David hamilton
27 October, 2016, 2:10 PM UTC

NightWolf said:


@ DAVID -what are you trying to do here ?

you get your @ss kicked by stronger players who who use money not cheats -everything by the rules , i don't see any the problem in that

and your previous post how you like to see cheaters killing all top ranked brotherhoods are hypocrisy  

even if  some of us don't like those big strong players we need see bigger picture here in this particular case

Cheats where not proven by any of us , th best guess is that they are using multiple account in there 3 Bh : RuAl + destroyer +VetRan and player are going in and out from the 3 BH.


They are using something the game allows which is alters...they are abusing it but Plarium allows it so what can you do ?

All of the rest are just speculation at best.
UTC -8:00
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