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In hospital, tried to restore ship and game restored Skirmishers!

In hospital, tried to restore ship and game restored Skirmishers!

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Jun 11, 2017, 15:2006/11/17
6

In hospital, tried to restore ship and game restored Skirmishers!

    While restoring a couple of high level ships from my hospital, the game constantly rearranges the entries between each choice. I wait while this happens. The game also posts other messages in the lower right corner of the screen.
    While I was actively clicking on the "Man o' War" ship to restore it, MID-CLICK the game rearranged the screen and, as a result, I DIDN'T get the ship, but the game restored a boatload of Skirmishers - costing me over 500+ rubies!! Even at my low level, I can buy Bonnies, Skirmishers and Mauraders at the Tavern so I DO NOT spend rubies to resurrect these 3 categories from my hospital. Now I am MAJORLY peeved at the over 500+ loss of rubies due to THE GAME'S CHOICE, NOT MINE!! Is there anything that can be done? I DID NOT make this selection!!

 
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CrowbarModerator
Jun 11, 2017, 21:2106/11/17
Jun 11, 2017, 21:57(edited)
03/07/16
2340

Contact the Support. They should have a log of your in-game purchases, so just explain - calmly and in great detail - what happened and what you wanted to do. They should be able to help you out.

Good luck!

P.S. Try using Surgeon in the Smugglers' Den. I've never had problems there, and I find it more pleasant to use than the Infirmary (which I only use for free revivals).
Jun 12, 2017, 06:0606/12/17
10/18/15
395
This also happens a lot when I click to delete a report and one comes in at same and new one gets deleted.   
CrowbarModerator
Jun 12, 2017, 20:3706/12/17
03/07/16
2340

I agree that it's annoying, but why would you even waste time to delete reports? Once they go over 10 pages, they get deleted automatically.

And, if there are those you don't want to receive at all, see if the filters can help you:

(I almost tried to click "Save" while taking the screenshot... )

Jun 13, 2017, 13:3006/13/17
11/06/14
579
Crowbar said:

P.S. Try using Surgeon in the Smugglers' Den. I've never had problems there, and I find it more pleasant to use than the Infirmary (which I only use for free revivals).


Jun 15, 2017, 15:1006/15/17
10/18/15
395
I delete my res raids and such so I can keep attack reports on my brothers to see if they are getting picked on or if any BH is hitting more than one us. And even if I am halfway down the page it happens.
Jun 15, 2017, 15:5406/15/17
11/06/14
579
If you're deleting reports and you're currently in  the process of raiding. Wait to delete till after you're done raiding.  Same goes for scouting
Jun 17, 2017, 20:4106/17/17
1

Thank-you Moderator. I've submitted the report and am awaiting the outcome. Even if I don't get my rubies restored, I hope the bug will be fixed! For example, do not let that page/list refresh until the player is done restoring and closes the window. That way, wrong selections (like having 100s of Bonnies or Skirmishers revived!) won't be subtracted from the player's ruby supply. Prosperous Piratin' everyone!