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Jun 14, 2017, 11:1006/14/17
08/21/16
1

game lagging

cant you fix the bloody lag on pirates its totally spoiling my game.
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7k
Comments
6
Comments
Jun 14, 2017, 12:1806/14/17
03/27/14
1660

have u tried emptying your history and browser data? 

sometimes this helps
Alyona KolomiitsevaCommunity Manager
Jun 14, 2017, 12:1806/14/17
09/17/15
8278

almain65 said:


cant you fix the bloody lag on pirates its totally spoiling my game.

There can be many reasons why the lags occur.

The issue can be on your PC/browser/router/Internet provider/CDN/our server/etc.


To understand the reason of lag, we need some additional information. You can help us to investigate your case if you do the following:


1. Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6


2. Access Network tab http://screencast.com/t/rRKZ9T9bsG


3. Try to access the game


4. Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g


5. Input the following command in cmd: tracert plarium.hs.llnwd.net Then make a screenshot of it.


6. Send this information to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new


They will help you to understand the reason of your lags and will help you to fix them.

CrowbarModerator
Jun 14, 2017, 18:2806/14/17
03/07/16
2334
Another possible reason: too long training queues. Try to keep them at month, two at most.
Jun 15, 2017, 15:5806/15/17
11/06/14
579

Didn't know about the ques. Good to know. Another thing that causes quite a bit of lag is if you have massive improvements to your haven like a certain mod. Takes forever to load. Decorate your haven however you choose but if you're haven is like below you will experience lag when loading or switching back and forth from the map to your haven.




Jun 15, 2017, 18:1206/15/17
03/27/14
1660

Icy said:


Didn't know about the ques. Good to know. Another thing that causes quite a bit of lag is if you have massive improvements to your haven like a certain mod. Takes forever to load. Decorate your haven however you choose but if you're haven is like below you will experience lag when loading or switching back and forth from the map to your haven.




HAHA well they dont like clicking and entering my haven to raid because i lag them to h3ll and back 


Alyona KolomiitsevaCommunity Manager
Jun 16, 2017, 12:1906/16/17
09/17/15
8278
Blasphemy said:

Icy said:


Didn't know about the ques. Good to know. Another thing that causes quite a bit of lag is if you have massive improvements to your haven like a certain mod. Takes forever to load. Decorate your haven however you choose but if you're haven is like below you will experience lag when loading or switching back and forth from the map to your haven.




HAHA well they dont like clicking and entering my haven to raid because i lag them to h3ll and back 


That's a good strategy!