I make a blocus on an active player but a bug append and i lost all my boat because i must refreach the game. I want my boat again. If the bug don t append i still have my boats.
The other pirate have time send me two tactic unites and to set him free before the game reconnecting.Thanks
Hello, Loic!
Please provide us with the more detailed information about the issue. Here is an instruction how to report bugs.
ok it's difficult in english for me
i send you the global report when it bug and my attack.
when they arrived i click to go back them but nothing append and i must restart the game
Loic said:
ok it's difficult in english for me
i send you the global report when it bug and my attack.
when they arrived i click to go back them but nothing append and i must restart the game
Hello, Captain!
Unfortunately, we are unable to open the links. Please upload the screenshots from your computer or to another place.
Please describe the issue you have faced when tried to recall the troops in detail.
ok i try another time
at 19h42 I make a blocus whith boat but i can't go them back because the game crash.
at 19h42 the other pirate send me a tactic unit
at 19h43 he set him free and send another tactic unit
at 19h44 i connect on the game after crash and i see the problem
The tactic it's the game but i loose my boats because the game stop
I send you the pictures
an historical of the attack
my blocus
and the liberation
Loic said:
ok i try another time
at 19h42 I make a blocus whith boat but i can't go them back because the game crash.
at 19h42 the other pirate send me a tactic unit
at 19h43 he set him free and send another tactic unit
at 19h44 i connect on the game after crash and i see the problem
The tactic it's the game but i loose my boats because the game stop
I send you the pictures
an historical of the attack
my blocus
and the liberation
Thanks for all
I have checked the logs. We had no server issues at the specified battle time and the game was working as intended. If you faced any issues with the game at that time, then they could occur because of uncleared cache or any irregularities with the internet connection.
I am afraid we will be unable to restore your troops in the battle. Such cases are non-refundable according to our Policy.
my connexion is ok i have a good internet.
the game is very bad this weeks lot of problem with crash game.
i don't cry i have another boat but i see that it's true you don't take care of your playersreddragon said:
sorry to disappoint you but that bug is still here and game is unplayable , must be refreshed after every action...... better fix it and give that player his troops back
Hello captain! Try using tips from the Ultimate Loading Troubleshoot.
Loic said:
my connexion is ok i have a good internet.
the game is very bad this weeks lot of problem with crash game.
i don't cry i have another boat but i see that it's true you don't take care of your players
Hello Loic! Hello captain! The Ultimate Loading Troubleshoot must stand you in a good stead if you have issues with the running of the game. Keep me updated of the results if its use.
