All Categories

full mode breaks

full mode breaks

Search
How to join our moderation team?
Jan 30, 2018, 22:4201/30/18
04/08/17
6

full mode breaks

I have on each server:

Pirate Bay, Golden Coast + Sirens an island. i play all three islands either with the plarium app or with the browser chrome. the mistake started on golden coast a few months ago. Whenever I write something in the chat or when I want to select a number of troops or when I write a message via pn, the full mode breaks down. This is extremely annoying, especially since I play with a laptop and have a small screen. I hardly wanted to manage the game on the golden coast. then several weeks later, I got the same error on sirens. even there I have no fun with such problems. now, since the last weekend, I have the error on pirate!

summarized: technical background is the same laptop, the same app and the same browser.



The platform: Plarium.com

The server: Pirate Bay, Golden Coast, Sirens

The feature that causes the issue: PN, Chat, Select Units for raids or train

The exact steps you performed before the bug arose: Playing in Full-Screen-Mode (Vollbild-Modus)

What should have happened: The full-screen mode should be preserved + do not break constantly.

What actually happened: it breaks. The screen is distorted for a short time and changes to the small picture mode in different actions.


If I change the server with "switch server", I had different technical results on the servers so far. the bug first appeared on golden coast, then on sirens + now it's on pirate too. Under such conditions, the game is no longer playable for me. Please notify me as soon as possible if you can not fix the bug. There is too much money in it, that I can arrange with it.

Views
1k
Comments
7
Comments
Agent PavelTechnical Support
Jan 31, 2018, 15:2201/31/18
07/02/15
4523

Hello, Captain!

Please try to switch the full-screen mode in the game settings.

 

CrowbarModerator
Jan 31, 2018, 21:0501/31/18
Jan 31, 2018, 21:06(edited)
03/07/16
2334

Agent Pavel, MaryRead clearly stated that she already is in the full screen mode, so she knows how to turn it on. Her problem is that various actions break it. Let me quote her:

MaryRead said:

The screen is distorted for a short time and changes to the small picture mode in different actions.

@MaryRead: might be useful to state which actions break it, especially if they always do so.

Agent PavelTechnical Support
Feb 1, 2018, 10:0902/01/18
07/02/15
4523

Crowbar said:


Agent Pavel, MaryRead clearly stated that she already is in the full screen mode, so she knows how to turn it on. Her problem is that various actions break it. Let me quote her:

MaryRead said:

The screen is distorted for a short time and changes to the small picture mode in different actions.

@MaryRead: might be useful to state which actions break it, especially if they always do so.

There two full-screen modes in the game: 

1. You can type in the full-screen mode without resizing the window.


2. You need to grant permissions to type in the full-screen mode.


Switching these modes should solve the issue. 

CrowbarModerator
Feb 1, 2018, 19:4702/01/18
03/07/16
2334

Agent Pavel, thank you for the explanation. I wasn't aware that there were two modes.

Which one is then preferred? 1 or 2?

Agent HelenTechnical Support
Feb 2, 2018, 09:4502/02/18
10/24/17
796
Hi, Crowbar, you can use whatever mode is more convenient for you. 
Feb 3, 2018, 22:4002/03/18
04/08/17
6

yes, the full screen works now. it seems to change by itself ^^

ty