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auto harbor not working, chat not working, heaven couldnt be reset

auto harbor not working, chat not working, heaven couldnt be reset

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Jan 17, 2018, 14:4101/17/18
07/08/16
1

auto harbor not working, chat not working, heaven couldnt be reset

i come on line this morning to find I had my butt handed to me, auto harbor did not work even when I engaged it, it left my troops out , the flu is killing now in the states especially Alabama so I haven't checked it but just ehn when I did, nothing is working , I feel like all should look into this and help me out, I don't lie and tell stories at all, my habits are the same in each server , I am very unhappy right now, and I spend money  in your game but I think its time to slop or slow down because I feel like that was done on purpose , I have wonder about certain things going on in here like would find a extra charge on card , troops out of harbor when I know I haven't played that heaven yet, is there funny business going on? 




I pay all for it to work, this time it didn't and I expect an answer also please, I have spent over 5000 dollars in a years time so think hard and long how you answer this and what you do as I don't expect all back as I should but at least 50% back or something to show you care about us money players. tony hanners is my name and the haven was thann with indy in the siren server,  I enjoy this game but I don't feel like this was right as it wasn't my fault, my chat or nothing was working this morning in that heaven so help me please and you will have a customer who spends more or one who lets it dry up.--your choice 

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Jan 17, 2018, 14:4301/17/18
07/08/16
1

Agent HelenTechnical Support
Jan 18, 2018, 10:5101/18/18
10/24/17
796

Hello, there are no bugs related the Auto Crew Hider item, it works correctly. 

After item activation, all troops that are returning to the Haven will be automatically sent to Harbor. If any troops were stationed in the Stronghold before item activation, they won't be hidden automatically.


I have double checked your account and see that no Auto Crew Hider item was activated in the period between January 15-18 on your account "SPIDERS PARLOR." 

Regarding other issues, please provide us with more information and attach the screenshots. Here you can find instructions how to report bugs