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Invalid construction cost rubies

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Black Jack

Jan 10, 2018, 21:1701/10/18

09/23/16

Invalid construction cost rubies

Yesterday I attempted to build new gates in my haven. After destroying two sections of wall and building a gate, the option to build a gate was still available. So I repeated the process twice. After appearing to place the new gates I then got an error that I had built all the gates I could. When I saved I found that I was missing four sections of wall and the two gates were missing.

By my count I was charged 3520 rubies for the four sections of wall I had to then replace, and the two gates that were not constructed. Please refund this.

Comments

Agent HelenTechnical Support

Jan 11, 2018, 15:0501/11/18

10/24/17

796

Hi, I see that all your purchases were successful. You bought 3 gates lvl 5 and 4 walls lvl 5. Please check you Haven once again.

Black Jack

Jan 11, 2018, 21:4201/11/18

09/23/16

Yes, I know the purchases were successful, that's why i'm asking for a refund. As far as I can see, I only have two gates, one of which was already in existence.

Agent HelenTechnical Support

Jan 12, 2018, 10:2901/12/18

10/24/17

796

I see you had 1 gate level 2 before. All 3 gates level 5 + walls were successfully added to your Haven. Please check Captain's quarters.

Black Jack

Jan 12, 2018, 21:1101/12/18

09/23/16

Should have checked there first! You're right. All now seems in order. Thanks.

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