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Invalid construction cost rubies

4 Replies
blackjack
User
10 January, 2018, 9:17 PM UTC

Yesterday I attempted to build new gates in my haven. After destroying two sections of wall and building a gate, the option to build a gate was still available. So I repeated the process twice. After appearing to place the new gates I then got an error that I had built all the gates I could. When I saved I found that I was missing four sections of wall and the two gates were missing.


By my count I was charged 3520 rubies for the four sections of wall I had to then replace, and the two gates that were not constructed. Please refund this.
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Agent Helen
Administrator
11 January, 2018, 3:05 PM UTC
Hi, I see that all your purchases were successful. You bought 3 gates lvl 5 and 4 walls lvl 5. Please check you Haven once again.
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blackjack
User
11 January, 2018, 9:42 PM UTC
Yes, I know the purchases were successful, that's why i'm asking for a refund. As far as I can see, I only have two gates, one of which was already in existence.
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Agent Helen
Administrator
12 January, 2018, 10:29 AM UTC
I see you had 1 gate level 2 before. All 3 gates level 5 + walls were successfully added to your Haven. Please check Captain's quarters. 
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blackjack
User
12 January, 2018, 9:11 PM UTC
Should have checked there first! You're right. All now seems in order. Thanks.
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