This topic is closed

He does not pay Supreme League prize after finalizing event

3 Replies
User
4 January, 2018, 1:07 PM UTC

At the end of the latest event, I scored enough to be the 15 in the supreme league, unfortunately, the tally didn't work correctly for the supreme league, see attached images....This was the prize PVP tournament:




Here it does not appear the prize of Supreme League, that I reached in the last minutes of the event, as if it appears in the list that accompanies the letter of the Cap Anne O'Malley






According to the letter, I did not manage to enter the Supreme League, but I did, remaining in the 15th position of the same. That is why I request that I receive the prize awarded and not charged.

Thank you

a greeting

UTC +1:00
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User
4 January, 2018, 1:34 PM UTC

Im guessing it did not refresh correctly and you was actually below the 15 position

One of the support admins will verify your request in do time 

I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
UTC +2:00
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Technical Support
5 January, 2018, 11:35 AM UTC
Hello, JJterol, I have forwarded the issue to our developers for investigation. Please check your private messages.
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +3:00
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Technical Support
7 January, 2018, 10:29 AM UTC
From now on, the issue will be investigated by our developers. The reward has been credited manually. The topic will be closed. Thank you for your cooperation, Captain!
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +0:00
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